Consultation ok but delivery is by…
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
LloydsPharmacy Online Doctor
Reviews 1,000•
4.4
Health & Medical4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Used for the past 5 years
Used for the past 5 years. Perfect service, quick, informative, simple
Quick respond and good delivery times…
Quick respond and good delivery times thankfull
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed
Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient
Company details
Information provided by various external sources
No description available yet.
Contact info
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All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
C
Consumer
US
Placed an order online 7 days later…
Placed an order online 7 days later I’ve still not received my order contacted Lloyds Pharmacy who said they are not dealing with it and I will be contacted by pharmacy2u. I’ve never heard of pharmacy2u. I still have not received my order and had no response from pharmacy2u.
Date of experience: July 2, 2025
MR
LloydsPharmacy online
Fantastic service, instantly replies when msg is sent and keeps in touch with your journey.
Date of experience: July 2, 2025
cm
No access to online made the order I…
No access to online made the order I can’t access my account and half an hour on the phone for customer service
Date of experience: June 30, 2025
R
Rachael
US
Awful service. Would give 0 star if I could!
Awful customer service, paid €50 for what I thought was the medication I was purchasing, then turn up to the pharmacy and they tried to charge €160. Lloyds then said this was a ‘consultation’ fee although this was not stated on their website anywhere! Very misleading website and customer service is even worse. Stay clear and go to a different online service for medication.
Date of experience: June 30, 2025
SC
Great Service for Lloyds Pharmacy…
Great Service for Lloyds Pharmacy Online - I had a Bad experience with Boots Pharmacy Online for the same service
Date of experience: June 29, 2025
S
Sylwia.M
US
Mrs Sylwia
I recently purchased contraceptive pills from Lloyds Pharmacy and had a very positive experience. The service was quick , and I appreciated how easy it was to get the medication I needed. I would definitely recommend online Lloyds Pharmacy for anyone seeking reliable and confidential healthcare support.
Date of experience: June 28, 2025
WH
Very easy to order online
It was very easy to order through the web site and the consultant response was very quick very satisfied
Date of experience: June 28, 2025
p
So easy to order from your armchair
So easy to order from your armchair, quick delivery too
Date of experience: June 28, 2025
PE
Phil E
US
They use EVRI as their delivery…
They use EVRI as their delivery partner. Although that should be enough said, I’ll explain. As efficient, as professional, as thorough as Lloyds Online Pharmacy are, it doesn’t mean anything if they rely on a delivery partner who’re prepared to leave medication that needs to be refrigerated, in the sun. Who change their delivery time to 5 minutes before they deliver it because it means they can finish early. Who deliver medication that needs to be refrigerated, over 2 days late. They are the absolute worst. They may well have changed their name but aside from that, absolutely nothing has changed from the HERMES days and (after actually finding the medication cheaper somewhere else, through frustration of dealing with EVRI) I’ll be sourcing my medication elsewhere
Date of experience: June 27, 2025
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