Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

1,000 total β€’ Write a review

Showing 31 - 40 of 996 reviews
SP
5 out of 5 stars

Quick consultation

Quick consultation. Fast delivery

Date of experience: June 24, 2025

so
5 out of 5 stars

Excellent interactive service!

Excellent interactive service!

Date of experience: June 23, 2025

SL
4 out of 5 stars

Very helpful and easy to understandable.

Very helpful.

Date of experience: June 23, 2025

C
5 out of 5 stars

Good experience

As usual, it was very helpful and informative.

Date of experience: June 23, 2025

A
5 out of 5 stars

Excellent experience

Excellent experience. Request submitted at midnight and reviewed by 7am the next day. Prescription ready for collection not long thereafter. Saved the day!

Date of experience: June 22, 2025

aj
5 out of 5 stars

Really happy with the advice given

Really happy with the advice given, made a lot of sense. Totally relate to what was said and has helped me tremendously. Has given me the confidence to feel better about my situation.

Date of experience: June 21, 2025

AS
2 out of 5 stars

orders not delivered

Lloyds Pharmacy use Evri as their courier, and the delivery service Evri provide is very poor. I've had 3 deliveries not arrive now, and Lloyds Pharmacy seem to have changed their website so you can no longer get online help or report a missing delivery. Nobody answered the phone on their helpline. I've now changed to Superdrug who are more reliable and have better customer service.

Date of experience: June 21, 2025

EM
4 out of 5 stars

Easy to use fast and felt reliable

Easy to use fast and felt reliable

Date of experience: June 21, 2025

M
5 out of 5 stars

Amazing service,

Amazing service,

Date of experience: June 21, 2025

se
5 out of 5 stars

fast prompt response with next day…

fast prompt response with next day delivery

Date of experience: June 21, 2025

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