One Call Insurance Reviews

Great attention to my needs by JH7, all sorted in quick time and given good advise, would recommend

sf7 very helpful with my problem and resolve in good time

I phoned to cancel as I had found another company that saved me £150 a year. ji9 agent suggested that he may be able to match more or less the same price so I agreed for him to do his research. True to his word he came up with a quote that was just £35 more a year than my other quote but actually gave me more in extras. For this reason and because I have actually been with One Call for a number of years, I accepted the new quote and have stayed loyal to them.

SF7 was brilliant, sorted out the trouble with my account instantly. Didn’t have to wait long in the queue. Excellent

Exemplary service from GF7

veryhelpfull and

Just be aware you can't talk to a customer adviser on the phone unless your making a claim.. I had to change a vehicle & had to do it through the portal, but I couldn't do it as the new car wasn't recognised, so I had to live chat .. but be aware as they charge you!! & it was very slow...i chatted with JC6 who was helpful but was trying to sell me a upgrade on my policy, it would have been better if I could have spoken to a person

TJ1 was great and very helpful

OS3 was extremely helpful and courteous considering that my request was "out of the normal" and quite complicated. It didn't help that there was a computer failure during our conversation and she had to phone back twice, but "all's well that ends well". Many thanks

Excellent service from ji9 they answered all my questions quickly and efficiently.

ew2 wasvery helpful and solved the issue

Really good interaction with Harry, HP1 username, thankyou for your help.

SF7 was quick and very helpful

Excellent service from SF7. I had issues with changing my car via the online portal and needed to use Live Chat. SF7 immediately responded and was super helpful. All the options and instructions were clear and concise. I am very grateful for such a speedy response and a stress free process. Thank you.

Nice polite and knowledgeable, sorted out the problem very efficiently

Fantastic customer service from SF7 answered all my queries quickly and professionally.

EW2 helped me resolve my issue within 15 minutes with no drama or trouble! everyone here is great

JC6 very helpful and sorted my query out very quickly. Highly recommended 👍

BC5 was very patient and helpful. Anything was not too much hassle for her.