Review summary

OnCourse Learning receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

V
They just want your money

They just want your money. Go to kaplan, they have better education.

I had a wonderful experience throughout…

I had a wonderful experience throughout the entire process! I felt it was incredibly informative in not only content, but strategy as well. Jill, our course teacher, was wonderful and really encouraged everyone to ask questions and seek guidance to feel confident and prepared for the Exam. The portal was great, especially the practice exams. They were a huge value and as I studied during our self study week, I kept the same study hours focusing on those while hand writing the answer/ explanation of the questions I got wrong down to cement the correct information .

I took the NMLS education course with…

I took the NMLS education course with OnCourse Learning and would not recommend it. The user interface is outdated and difficult to navigate. There’s no live agent available, calls go unanswered, and email responses are automated and unhelpful. The course content is repetitive, and the practice tests don’t explain why answers are correct or incorrect, which limits their usefulness. The biggest issue is the conflicting information about course deadlines. Their site lists both 11:59 p.m. and 6:29 p.m. as cutoff times with no clear explanation. I completed my final class, but because of state requirements for time spent, I can’t finish the course until the system lets me move forward. I’ve tried to get clarity, but haven’t received a real response. If the deadline is 11:59, I can complete the course. If it’s 6:29, I may have to start over entirely. Given the lack of support and the cost of the course, that’s unacceptable. I would strongly recommend looking at other providers.

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All reviews

1,000 total • Write a review

Showing 581 - 590 of 996 reviews
A
5 out of 5 stars

Love the video and delivery is…

Love the video and delivery is fantastic. Great teachers.

Date of experience: September 1, 2023

JD
5 out of 5 stars

I passed my test.

I passed my test.

Date of experience: September 1, 2023

SF
5 out of 5 stars

Easy to follow

Easy to follow, ability to start a module and come back to complete it later.

Date of experience: August 31, 2023

J

JH

US

3 out of 5 stars

LONG hold times/no return call

I called and after being on hold for 20 mins, decided to do the call back request. My call was not returned. Called the next day, was on hold for 1 hour 30 minutes without moving in the queue. I ended up on the chat function to answer get my question answered.

Date of experience: August 30, 2023

L

LT

US

5 out of 5 stars

easy to follow

easy to follow

Date of experience: August 29, 2023

NW
5 out of 5 stars

Excellent material and enjoyed the…

Excellent material and enjoyed the videos

Date of experience: August 29, 2023

CB
5 out of 5 stars

Excellent customer support

Excellent customer support, and the self-guided education is very intuitive and simple.

Date of experience: August 28, 2023

RM
5 out of 5 stars

Outstanding video and narrative

Outstanding video and narrative, along with the textual materials and subtitles provided!

Date of experience: August 26, 2023

D

Deb

US

5 out of 5 stars

Easy to use and follow.

Easy to use and follow.

Date of experience: August 26, 2023

RS
5 out of 5 stars

Simple and Easy

Simple and Easy

Date of experience: August 25, 2023

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