Best Customer Service for Car Rental in Auckland.
Best Customer Service in the planet for Car Rental.

10 months ago
Found me a vehicle at very short notice, well priced, suitable for needs. Easy check in and return precess, and the shuttle to airport is helpful.
10 months ago
Great service, responsive and the right amount of flexibility for the benefit of all. Thank you, you'll be my first call when back in town.
10 months ago
The process was simple, The added recommendations were of great value We needed to extend our rental a couple of times, and that process was a simple phone call and approval over the phone
10 months ago
great service and reliable vehicle
Best Customer Service in the planet for Car Rental.
Great price, great service, and easy process. Car was clean and tidy. Will definitely use them again.
Ease of website and followup instructions to collect and return the car.
Quick transfer to car. Check out of car quick and seamless. Staff very helpful. Would use again.
I would come back. All good
Second time using Omega now, both times great service and very easy to deal with. You never wait long to be picked up at the airport by the van and taken to the rental office. What I really like are the hire sharp rates and no hidden charges. You don't need to hire a brand new car, save money and hire a reliable tidy secondhand one from Omega
On time to pick us up from airport, polite, explained everything re the car etc. The car was older but served its purpose for the time we needed it. We would use this Rent-A-Car Co in future.
Great customer service, very friendly staff. Quick response even through emails. Clear instructions. Very competitive prices compared to other companies. Information on the website was accurate.
Good service. Great cars& flexibility.
Easy to book. Efficient and prompt pick-up and drop off set up. Friendly and helpful staff. Car ready to go and as described.
Have been using Omega for years and have never had an issue. Highly recommended. 5 stars
Amazing prices and service
Hazzle free experience. Everything as mentioned in the web site. Friendly staffs
Easy booking process, close to the ferry terminal in Picton so easy pick up and drop off. Hybrid car very reliable and economical. Personnel were pleasant to deal with. Would definitely use this company in the future.
Staff at pickup and drop off were all friendly and helpful. The car was slightly older than expected but did the job.
Easy booking. Easy after hours pickup, easy drop off and shuttle to airport. No complaints.
Easy pick up and drop off in another city. Great price. Very happy with vechile supplied.
The Corolla travelled over 3000 k's in 21 days with absolute reliability. Omega was professional and businesslike with friendly and helpful counter service. The hire rate was very competitive and great value.
Great service with competitive prices.
The car, the pick up, the drop off back to the airport, the staff and the price were all great. The booking documents are somewhat onerous but perhaps necessary to protect the company therefore full marks. I would definitely consider Omega again.
Based on analysis of 9 reviews rated 1-2 stars for Omega Rental Cars
“The issue was the car itself - we would never rent this car again”
“Very poor service and filthy car”
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Omega Rental Cars is a car rental service operating throughout New Zealand, providing a diverse fleet of vehicles suitable for various customer needs. The company offers options including economy cars, SUVs, MPVs, hybrids, and 4WD vehicles, catering to both leisure travelers and business clients. With rental locations in major cities and airports, such as Auckland, Wellington, and Christchurch, Omega Rental Cars aims to facilitate convenient access to reliable transportation for both local residents and international visitors. Focused on delivering competitive pricing and a range of additional services, Omega Rental Cars also provides helpful resources such as driving tips and travel blogs to enhance the customer experience. The company is dedicated to ensuring that customers can easily book car rentals and find special offers, making it a trusted choice for thousands of drivers across New Zealand.
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Omega Rental Cars enjoys a strong reputation among customers, with many praising the great service and easy rental process. Reviewers frequently highlight the responsive staff and the smooth experience from booking to vehicle return, noting that the process is simple and efficient. The shuttle service to the airport is also appreciated, making logistics easier for travelers. However, some customers have pointed out issues with vehicle cleanliness, particularly regarding the windscreen and mirrors, which detracted from an otherwise positive experience. Despite this, the overall sentiment remains overwhelmingly positive, with many expressing their intent to return and recommend Omega to others. Overall, Omega Rental Cars is seen as a reliable choice for affordable and convenient car rentals.
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