10 months ago
Found me a vehicle at very short notice, well priced, suitable for needs. Easy check in and return precess, and the shuttle to airport is helpful.
10 months ago
Great service, responsive and the right amount of flexibility for the benefit of all. Thank you, you'll be my first call when back in town.
10 months ago
The process was simple, The added recommendations were of great value We needed to extend our rental a couple of times, and that process was a simple phone call and approval over the phone
10 months ago
great service and reliable vehicle
I always hire from omega, they pick you up from the airport free to collect your car and I get the option to leave the car at the airport which was super convenient as I get a very early flight, very good prices as well, very good customer service service, will use every time
Allez-y les yeux fermés !!! (Las Palmas, Gran Canaria)
Everything was made easy and the staff are awesome.
Great service. No hidden costs. Car was fine. Use sgain
We were happy, as always, with the car we used and the service we received. However, the headlights had not been adjusted properly and this plagued us the entire trip, in the heavy rain and early nightfall. We intended mentioning this when we returned the car but in the flurry of transferring luggage and getting everyone and everything into the airport shuttle, we forgot to do so. Otherwise, all was very good! 👍
Good service
The 2023 Toyota Yaris was at the after hours pickup, clean, and performed well throughout the rental period. We were a little rushed when we dropped it off again at the Auckland Airport depot, and the staff were very prompt in clearing us so we could get on the last shuttle van for the airport. Overall a pleasant experience. The only criticism was the car could not be run in Normal or Sport Mode. We were happy with Eco mode, but it would have been nice to have the option of modes avilable.
Ok service. Smooth in pick up and drop off. No complaints. The car is very clean and good condition. Recommended
Staffs were friendly and helpful. Reasonable prices. However, will need to check on equipment carefully before handing the car to customers. As the car key’s battery for the car I had was going flat.
I had a great experience with the car rental company last time. First of all, the shuttle service from the airport to the company was very convenient, and the staff were professional and friendly. Although we had booked to pick up and return the car at 1 p.m., we actually picked it up at 2 p.m., and the company kindly extended our return time by an hour. When we received the car, it was very clean. Overall, it was a smooth and satisfying experience.
Great service, good price and very helpful
Really good. Welcoming and accommodating staff, I enjoyed the experience. The cost of the vehicle was within our Budget range.
Service was good and hassle free
Nice and easy to book
No problems picking up the car, friendly team member, clear explanations, car was in good condition, clean, fun to drive, great on gas. A curb even jumped into a wheel cover making a few scratches. When I returned it and pointed out the scratches, the attendant said, "Oh, that, it's no problem". OK, great! It was an all round positive experience.
Omega was easy to deal with from pick up to drop off.The shuttle to and from airport was very convenient
Your on line booking service left a lot to be proud of .I was quite happy once I spoke to your office but would have gone else where if we had not already been in one of your vehicles prior to me making my booking
Seamless after hours pickup at Picton, and drop-off at Christchurch airport. That said, the condition report had not been completed prior to pickup, so luckily I took photos of pre-existing damage (scratches, paint chips, bumper bar and wheel scrapes etc) as I did have to show one as proof it was pre-existing.
bit old car, but with good price
Friendly and efficient pick up and drop off. Great value car, we were fortunate to get a class upgrade.
Based on analysis of 9 reviews rated 1-2 stars for Omega Rental Cars
“The issue was the car itself - we would never rent this car again”
“Very poor service and filthy car”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Omega Rental Cars is a car rental service operating throughout New Zealand, providing a diverse fleet of vehicles suitable for various customer needs. The company offers options including economy cars, SUVs, MPVs, hybrids, and 4WD vehicles, catering to both leisure travelers and business clients. With rental locations in major cities and airports, such as Auckland, Wellington, and Christchurch, Omega Rental Cars aims to facilitate convenient access to reliable transportation for both local residents and international visitors. Focused on delivering competitive pricing and a range of additional services, Omega Rental Cars also provides helpful resources such as driving tips and travel blogs to enhance the customer experience. The company is dedicated to ensuring that customers can easily book car rentals and find special offers, making it a trusted choice for thousands of drivers across New Zealand.
This profile hasn't been claimed by the business owner.
Omega Rental Cars enjoys a strong reputation among customers, with many praising the great service and easy rental process. Reviewers frequently highlight the responsive staff and the smooth experience from booking to vehicle return, noting that the process is simple and efficient. The shuttle service to the airport is also appreciated, making logistics easier for travelers. However, some customers have pointed out issues with vehicle cleanliness, particularly regarding the windscreen and mirrors, which detracted from an otherwise positive experience. Despite this, the overall sentiment remains overwhelmingly positive, with many expressing their intent to return and recommend Omega to others. Overall, Omega Rental Cars is seen as a reliable choice for affordable and convenient car rentals.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.