OESH Shoes Reviews

I bought a pair of the warrior shoes with high hopes. Unfortunately these shoes hurt my bunion and other areas of my feet that I’ve never felt pain in before - really tight in the heal, outside of foot (feels like my pinky toes are being pushed in) and top of foot - note that my feet are relatively narrow, yet there were so many pinch points. I tried to break them in but was unsuccessful, and can’t return them now. Learned my lesson and won’t purchase from Oesh again.

I have a pair of the Warrior shoes. I have neuropathy from chemo and a bunion. These shoes are comfortable and I love the soles. I wanted to order the Dream shoe in black and was told they have lots of the brown and gray Dream shoes in my size. I decided to wait until this fall thinking by now the Dream shoe in black would be in my size. Nope. When I emailed them I was given the exact same answer as before. There is no phone number for contact which is very strange. I get the feeling they are trying to sell out their inventory and not actually making new shoes. There is another issue with them but it is similar. Poor communication and just run around answers. My advise is look for a different company. I am sad because I really like the shoes.

Customer service was not very helpful and was off-putting. I was not given a tracking number, so was a little frustrated about that. I was told I have to request a tracking number. But they did arrive today, the warrior sneakers, and I like them. They are very comfortable, offer a spacious amount of room for my feet, and I love the green color. I am not sure I would order from Oesh again.

This was the worst company I have ever dealt with. I ordered 2 pairs of shoes on President’s Day. I did not read the return and exchange procedure because it was an American company and I did not think I would have a problem with a return (my fault) Neither shoe fit correctly and I couldn’t return them because they were "discounted". I could exchange them-nothing in my size-or have a credit on their site for a year. (Then what happens to my money?) I asked a customer representative (No names on emails) “So if I would have purchased the day before or the day after President’s Day I could return (my cost) the VERY SAME shoes?” I was told discounts are very expensive for the company. I said "Well, don't offer them! Plenty of stores do not have President Day Sales or other holiday sales!" I also said I would gladly pay back my discount if I were able to return the shoes! I have heard nothing.

Communicating with Oesh was frustrating - it was difficult to get a straight answer when I enquired about sizing, etc. - and they are so gushy about their company / products, continually reminding me how wonderful their shoes are, which was annoying. I bought the Townies, which are attractive and comfortable - although they arrived with a smudge on the fabric and (more importantly) a snag in the delicate crocheted material. I sent a photo to Oesh, who wrote back saying 'our workers try to do their best' and 'there are always minor imperfections'. They deemed it okay to sell a shoe with a snag in the fabric, and weren't open to rectifying the problem. Given the high price point, I think that's unacceptable.