Fast delivery
Fast delivery, fast test results!! Not expensive test!!
Over a year ago
The final document didn't show and the email asking for help and clarification has never been answered.
Over a year ago
I was not able to receive a certificate!! Unacceptable
Over a year ago
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
Fast delivery, fast test results!! Not expensive test!!
Excellent service, ordered my test while in the US and it was delivered to my hotel in London. Easy to upload test and pictures in their website and received my results via email. Smooth translation all around. Thank you!
Very good and easy service Very informative too Thanks
Easy and quick, no hassle
Great customer service. quick response
Mostly good. Logged in. Submitted code and photo. Did not get further using site. Took test. Submitted photo (test result with myself) by email. Response was received within a short time. Received acknowledgment of my email. Logged in again. Able to view wording of negative for Covid and certificate.
I was sent two tests, but confirmation on one email address. Therefore when my wife tried to take the test, it gave her my results.
Delivered promptly as promised. Easy to follow instructions. Result approved promptly. Would use again if required.
While other testing companies are making vast profits out of testing, Now Test are good value. Delivered quickly and sorted my technical problems swiftly.
Simple, cheap and very short turnaround to get results. Thank you!
Very straight forward, and the platform to perform the test and upload photos and results worked really well - recommend!
This experience was good and the result was quick .
very satisfied
Excellent. Easy to use. Quick result.
Speedy delivery and easy to follow instructions
Took the test day 2 like advised to and took relevant photos but struggled to report the results (negative). Very helpful when sent an email to explain, just sent in another photo of myself showing result and then they did the rest. A certificate has been issued.
The website did not accept my password and username when l arrived to England though we tried from 4 different devices, also tried changing password at least a dozen times. And of course when l tried to register again it said l am already registered, perfect trap of 22. If l didn't have someone helping me with an UK registered Iphone, l would not have been able to register my mandatory test after arrival. Not a good service at all.
Perfect experience! They responded quickly to all requests.
Excellent-quick delivery very easy to follow instructions and quick results via email almost instantly
App would not allow me to scan QR code on phone & no request to allow camera permissions was present .... had to use someone else's phone to report results its all a bit of a faff really.
Based on analysis of 53 reviews rated 1-2 stars for Now Test
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
“Received a sealed kit but it was missing the solution tube”
“The kit arrived with no instructions on how to upload my results”
“The website did not accept my password and username when l arrived to England though we tried from 4 different device...”
“I made a mistake on the test so I emailed you on the same day”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
Now Test receives a mix of positive and negative feedback from its users. Many customers appreciate the ease of ordering and using the test kits, highlighting quick delivery and straightforward instructions. Reviewers frequently mention the affordability of the Covid self-test kits, with some praising the promptness of results. However, there are significant complaints regarding customer service, particularly about the failure to generate certificates and a lack of response to inquiries. Some users express frustration over not receiving necessary documentation after their tests. Despite these issues, the overall sentiment leans positive, with a majority of users satisfied with the service and ease of use. Overall, Now Test is seen as a reliable option, though improvements in customer support are needed.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.