Efficient service
Efficient service
Over a year ago
The final document didn't show and the email asking for help and clarification has never been answered.
Over a year ago
I was not able to receive a certificate!! Unacceptable
Over a year ago
In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.
Efficient service
Test was received really promptly. The instructions were simple to follow. The results were amazingly speedy.
Was everything correct.
Fast and easy
It was quite straight forward and easy to follow.
Great! On time and best price compared to other websites
Second time using NTEST very happy with the service!
Clear process. Thanks
excellent and easy
Fácil y rápido, excelente todo lo volvería a elegir
Good price , no fuss !
exactly as described for the two day test. no issues, no problems, perfect delivery.
Efficient and easy test. Quickly delivered and simple instructions
It was very fast and easy ...with a cheap price...
All ok apart from the app, it’s rubbish!
Extremely easy to use.
Great response to my issue scanning. Solved in minutes. Thanks guys
You are the best
could be easier to follow.
Very quick, cost effective and easy
Based on analysis of 53 reviews rated 1-2 stars for Now Test
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
“Received a sealed kit but it was missing the solution tube”
“The kit arrived with no instructions on how to upload my results”
“The website did not accept my password and username when l arrived to England though we tried from 4 different device...”
“I made a mistake on the test so I emailed you on the same day”
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CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
Now Test receives a mix of positive and negative feedback from its users. Many customers appreciate the ease of ordering and using the test kits, highlighting quick delivery and straightforward instructions. Reviewers frequently mention the affordability of the Covid self-test kits, with some praising the promptness of results. However, there are significant complaints regarding customer service, particularly about the failure to generate certificates and a lack of response to inquiries. Some users express frustration over not receiving necessary documentation after their tests. Despite these issues, the overall sentiment leans positive, with a majority of users satisfied with the service and ease of use. Overall, Now Test is seen as a reliable option, though improvements in customer support are needed.
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