Rubbish
Rubbish, whatβs the point in offering Β£15.00 guaranteed postage and not managing to meet it, but sending out items with free delivery quicker, completely rubbish, crap products, avoid at all costs
Nova Clothing
Reviews 102β’
4.2
Fashion & Beauty4.2
Great
102 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
102 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Nova Clothing receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about communication and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Quick delivery
Quick delivery
Great service
Bought an item, had an issue, returned free of charge. Great service.
Buying top brands for less and veryβ¦
Buying top brands for less and very good quality and service.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
novaclothing.co.uk
All reviews
102 total β’ Write a review
Showing 81 - 90 of 98 reviews
J
Jess
US
Donβt shop here or theyβll just send you empty parcels and refuse to refund you!
I placed an order via Debenhams which came directly from nova clothing. Or should I say didn't arrive because I in fact received an empty box. I emailed nova clothing immediately as thats what was suggested on Debenhams website. Having had no reply I further went to contact Debenhams. Having done this it's taken over a month to receive a message saying that their claim against royal mail has been denied. I'm not surprised considering they've put a claim in for a parcel not received. I never once said I didn't receive. I confirmed I received an empty box and sent photos to show the box had been resealed. And the claim amount they put in for was Β£200 when the jumper cost me Β£300. So to me they obviously didn't use the correct shipping for the item amount to begin with which to me implies they always did send me an empty box. I am appalled. Β£300 is a lot of money to loose and I definitely won't be giving in
Date of experience: March 25, 2025
KC
Great Jacket
Great Jacket. Couldnβt get this in the right size through L&S. Very happy to have found it on a third party website.
Date of experience: March 23, 2025
NB
Great item and quick service
Great item and quick service
Date of experience: March 22, 2025
Cg
The item sent was mislabelled meaningβ¦
The item sent was mislabelled meaning it was far too small. Not just a little bit too small but very obviously too small. I then learn I have no way of getting my money back, instead being offered in affect a credit note. I have since learnt that your company regularly deletes poor or critical reviews. It is my view that your company is not trust worthy.
Date of experience: March 22, 2025
MM
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Date of experience: March 20, 2025
A
Acheron
US
Item missing
An item absent from this order; I paid for two items hence the two-stars stay until I recieve the other product. Sorry, but customer service in the UK has reached an ALL TIME LOW with repeat offenders like The Hut Group and now (sadly) ASOS, the very worst offenders. A particular place in consumer Hell is reserved for ASOS, especially their new CEO who, it seems, is another senior executive who'd rather side-step consumer issues than deal with them.: Brave in the boardroom, cowards in battle.
Date of experience: March 19, 2025
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