Review summary

NORDINA HOME receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Firmaet er FAKE og eksisterer ikke i…

Firmaet er FAKE og eksisterer ikke i CVR-registret

LH
Laura was very informative

Laura was very informative! Thank you!

T
Hurtig svar og højt serviceniveau

Hurtig svar og højt serviceniveau

Helpful and friendly customer service.

Helpful and friendly customer service.

Company details

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All reviews

1,000 total • Write a review

Showing 231 - 240 of 996 reviews
H
1 out of 5 stars

Levering overholdes ikke

Varer bestilt til levering på bestemt dato. Får besked om, at der kan gå 5-10 dage fra fragtfirma modtager møblerne - efter selv at have rykket for leveringstid dagen før aftalt levering. Det er ikke ok, når det er aftalt til i morgen. Pengene har I også trukket allerede ved bestilling for et par uger siden selvom møblerne ikke er afsendt. Update: Har fået mine penge retur efter varerne blev afbestilt.

Date of experience: April 3, 2025

JT
5 out of 5 stars

Kitchen chairs, simple to assemble

Kept informed, all queries answered promptly. Kitchen chairs arrived as described and shown, easy to assemble, good price, really pleased.

Date of experience: April 3, 2025

dl
1 out of 5 stars

Absolut joke quality

Desk: broke down after 3 days of use, cant re saised or lowered Chair: Bought the "premium office chair" and it horrendously ucomfortable. Blue light glasses: They sent the wrongcolour and the glass giver so much glare they cant be used.

Date of experience: April 3, 2025

AH
2 out of 5 stars

Bestilte vare d 30.03.25 der stod ingen…

Bestilte vare d 30.03.25 der stod ingen leverings dato på ordrebekræftelsen men skulle logge in på hjemmesiden, der stod afsendelse fra lager inden d 03.04.25 idag står der så d 15.04.25 uden nogen har kontaktet os og sagt leveringen bliver forsinket. Pengene har de trukket, virkelig uprofessionelt.

Date of experience: April 3, 2025

RR
5 out of 5 stars

Snelle reactie

Snelle reactie gekregen van Laura op de vraag over mijn bestelling.

Date of experience: April 3, 2025

JJ
5 out of 5 stars

Super hurtig og venlig service 🤗

Super hurtig og venlig service 🤗

Date of experience: April 2, 2025

sb
5 out of 5 stars

Laura was very helpful

Laura was very helpful. Very quick response and action. Great customer care. Thanks

Date of experience: April 2, 2025

T

TG

US

5 out of 5 stars

Excellent Customer Service

Needing to change my delivery late on as I needed to be away, Nordina have been great in allowing me to reschedule. Unfortunately, they were unable to ship on the second, preselected date due to an unforeseen circumstance. They refunded me (without me asking) 10% of my order, and rescheduled it straight away. Throughout the process, responses from the Nordina employee I was speaking to, Sofia, were quick and clear. Investing in your customer service team really does make a difference, I will be going back following this experience.

Date of experience: April 1, 2025

EB
5 out of 5 stars

Best customer support

Sofia J has been lovely, she assisted me with my enquiry speedily! Really responsive and helpful!

Date of experience: April 1, 2025

AG
5 out of 5 stars

Great service

Amazingly efficient service. Laura was helpful and understanding and sorted the issue immediately. I was very stressed and a great outcome. will certainly be ordering again.

Date of experience: April 1, 2025

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