Nexus Auto Transportation

4.641 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.641 out of 5 stars
Excellent
5 out of 5 stars
785
4 out of 5 stars
133
3 out of 5 stars
48
2 out of 5 stars
6
1 out of 5 stars
28
1,000 reviews in total

Review summary

Nexus Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Scam

A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundre...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I felt in the dark the entire time…

I felt in the dark the entire time wondering what is going on with my order. It took them 36 hours to schedule a pickup...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

THE DRIVERS SPOKE NO ENGLISH

THE DRIVERS SPOKE NO ENGLISH . FIRST TRUCK GUY WOULDNT LISTEN TO ME ON HOW TO GET CAR OUT OF GARAGE USING HIS WENCH AND ...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

I purchased white glove service I received yellow rubber glove service

I selected this provider based on the trust pilot reviews which I struggle to now believe having used them. I think the ...Read more

0
0
🔥 High engagement

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Filter by rating:
Tory Wagoner
Tory Wagoner
1 reviews
7 months ago
4 out of 5 stars

Good Website

Good Website, wasy and quick

Helpful?
7 months ago
5 out of 5 stars

So far so good

So far so good - online experience is smooth and informative. If you can get me scheduled right away, and car delivered successfully, this is a big win!

Helpful?
sgte
sgte
1 reviews
7 months ago
4 out of 5 stars

It was easy except the additional fee…

It was easy except the additional fee for it being inoperable should have been on the opening screen.

Helpful?
Steve Kropf
Steve Kropf
1 reviews
7 months ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?
Lynn Tierney
Lynn Tierney
1 reviews
7 months ago
5 out of 5 stars

Efficient, professional, and courteous

I needed to move a car from Michigan to Florida. Other companies were difficult to deal with but Nexus had my car picked up within 2 hours on a Wednesday evening and delivered to my door safe and sound by Saturday morning. Communication was great and drivers were professional and courteous.

Helpful?
Robin Harris
Robin Harris
1 reviews
7 months ago
5 out of 5 stars

Not sure

Easy to do on the internet

Helpful?
7 months ago
5 out of 5 stars

Easy booking

Easy booking

Helpful?
7 months ago
5 out of 5 stars

convenient to book

convenient to book

Helpful?
7 months ago
5 out of 5 stars

Very Fast and Easy

very careful easy to use and affordable

Helpful?
Tyler Clark
Tyler Clark
1 reviews
7 months ago
5 out of 5 stars

Process was very easy

Process was very easy, let’s see how well the actual shipping goes.

Helpful?
7 months ago
5 out of 5 stars

Very easy to make arrangements

Very easy to make arrangements

Helpful?
jeffw
jeffw
1 reviews
7 months ago
5 out of 5 stars

good communication.

good communication.

Helpful?
autumn
autumn
1 reviews
7 months ago
5 out of 5 stars

Easy proceds

Easy proceds

Helpful?
Peter Tsih
Peter Tsih
1 reviews
7 months ago
5 out of 5 stars

Booking was super easy.

Booking was super easy.

Helpful?
John Rossi
John Rossi
1 reviews
7 months ago
1 out of 5 stars

Company is a joke

Company is a joke. They tell you what you want to hear and provide a low-ball quote so you agree to work with them. Made my Three Day pickup window two months in advance. I flew 2500 miles to ensure the vehicle got loaded properly. They were unable to schedule a transport company until late on the third day of the window. Transport company was unable to pick up vehicle until two days after my pickup window had closed. Nexus increased my quote by $300 because no transport company would accept the original quote. Was stuck in a no-win situation and had to accept the increase. Use this company at your own risk. Definitely would not recommend!

Helpful?
Yes
Yes
1 reviews
7 months ago
5 out of 5 stars

Love the service

Love the service

Helpful?
Perry Martin
Perry Martin
1 reviews
7 months ago
5 out of 5 stars

went smooth

went smooth

Helpful?
7 months ago
5 out of 5 stars

Easy booking process and good pricing

Easy booking process and good pricing

Helpful?
David Mann
David Mann
1 reviews
7 months ago
5 out of 5 stars

Good stuff H

Good stuff H

Helpful?
Dylan Treger
Dylan Treger
1 reviews
7 months ago
5 out of 5 stars

Easy experience booking

Easy experience booking

Helpful?

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