Nexus Auto Transportation
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I felt in the dark the entire time…
I felt in the dark the entire time wondering what is going on with my order. It took them 36 hours to schedule a pickup. The final price went from 888 to 1000. This is after it already went up from 800 to 888.. They claimed that if I want to pay the entire lump sum with a credit card, instead of using paypal, they had to charge an extra 5%. I was told my vehicle would be delivered the next day. The next day came and I received an update saying it would take another day. We are at the end of the other day and I have yet to get any communication from the carrier. I have no idea where my vehicle is and when it will arrive. Don't be fooled by the "track my order" button on the website. When you click it, the website doesn't show you anything. Someone calls the carrier to get a new estimate and then they email you the new estimate. All of their estimates have been way off so far. This is my first time transporting a vehicle so I have no idea if they are better or worse than everyone else, but this has been a terrible experience from start to finish. When I looked for a company, Nexus was at the top of the ratings. I dont know how, but immediately after I placed my order, they didn't even show up on the rankings anymore. Use something else.