Nexus Auto Transportation

4.641 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.641 out of 5 stars
Excellent
5 out of 5 stars
785
4 out of 5 stars
133
3 out of 5 stars
48
2 out of 5 stars
6
1 out of 5 stars
28
1,000 reviews in total

Review summary

Nexus Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Scam

A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundre...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I felt in the dark the entire time…

I felt in the dark the entire time wondering what is going on with my order. It took them 36 hours to schedule a pickup...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

THE DRIVERS SPOKE NO ENGLISH

THE DRIVERS SPOKE NO ENGLISH . FIRST TRUCK GUY WOULDNT LISTEN TO ME ON HOW TO GET CAR OUT OF GARAGE USING HIS WENCH AND ...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

I purchased white glove service I received yellow rubber glove service

I selected this provider based on the trust pilot reviews which I struggle to now believe having used them. I think the ...Read more

0
0
🔥 High engagement

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Filter by rating:
Steve
Steve
1 reviews
6 months ago
5 out of 5 stars

I reached "Mike" on the phone and he…

I reached "Mike" on the phone and he was very helpful

Helpful?
Young J Yoo
Young J Yoo
1 reviews
6 months ago
5 out of 5 stars

My World

My nostalgia, I finally got the chance to cover up the ride while making it home. Thank you for protecting me during hard time in schizophrenia.

Helpful?
Daniel Pena
Daniel Pena
1 reviews
6 months ago
5 out of 5 stars

excellent service

excellent service

Helpful?
Herbert Lewis
Herbert Lewis
1 reviews
6 months ago
2 out of 5 stars

Not a great process

I don't feel like I've been able to book an appropriate date for pick up or delivery. At the point of checkout it feels like a scam. Even worse I now have to put my name next to this review before services rendered.

Helpful?
Jaymie Rosa
Jaymie Rosa
1 reviews
6 months ago
4 out of 5 stars

Easy to set up delivery

Easy to set up delivery

Helpful?
Brian
Brian
1 reviews
6 months ago
4 out of 5 stars

Good customer service

Prompt customer service

Helpful?
Bill Kaminski
Bill Kaminski
1 reviews
6 months ago
5 out of 5 stars

Impressive Customer Service from Rich & Nexus!

Rich was extremely helpful, kind, informative, and responsive! Fair rate as well especially given the timeliness. Thank you, Nexus!

Helpful?
6 months ago
5 out of 5 stars

Yes it is good

Yes it is good

Helpful?
6 months ago
5 out of 5 stars

Nexus Review

I've used Nexus on three separate occasions and all those experiences have been fantastic. I'll always recommend Nexus for anyone's vehicle transportation needs.

Helpful?
Dr Khan
Dr Khan
1 reviews
6 months ago
5 out of 5 stars

Sam was great

Sam was great. I got a quote. Shopped around. Felt this one was trust worthy. If I don't come back and update this post it means everything went well.

Helpful?
6 months ago
5 out of 5 stars

Amazing customer service

Amazing customer service

Helpful?
6 months ago
5 out of 5 stars

It was pretty good

It was pretty good

Helpful?
Robert Moore
Robert Moore
1 reviews
6 months ago
3 out of 5 stars

Good experience

Had a great experience

Helpful?
6 months ago
5 out of 5 stars

Nexus provides a convenient system.

Nexus provides a convenient system.

Helpful?
M. McKiernan
M. McKiernan
1 reviews
6 months ago
3 out of 5 stars

No opportunity to confirm before…

No opportunity to confirm before finalizing. Please contact me about pick up date.

Helpful?
Linda Cayey
Linda Cayey
1 reviews
6 months ago
4 out of 5 stars

This is easy in computer but talking to…

This is easy in computer but talking to someone would be better

Helpful?
Richard
Richard
1 reviews
6 months ago
5 out of 5 stars

GREAT RESPONSE AND DETAILS AVAILABLE

GREAT RESPONSE AND DETAILS AVAILABLE

Helpful?
Abdul
Abdul
1 reviews
6 months ago
5 out of 5 stars

Great customer service

Alex from Nexus was super helpful and wonderful. He was able to give me a good deal and work with my schedule.

Helpful?
Kristen
Kristen
1 reviews
6 months ago
5 out of 5 stars

Easy and professional

Easy and professional

Helpful?
Sonja William
Sonja William
1 reviews
6 months ago
4 out of 5 stars

Easy to setup online

Easy to setup online

Helpful?

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