Nexus Auto Transportation

4.641 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.641 out of 5 stars
Excellent
5 out of 5 stars
785
4 out of 5 stars
133
3 out of 5 stars
48
2 out of 5 stars
6
1 out of 5 stars
28
1,000 reviews in total

Review summary

Nexus Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Scam

A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundre...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I felt in the dark the entire time…

I felt in the dark the entire time wondering what is going on with my order. It took them 36 hours to schedule a pickup...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

THE DRIVERS SPOKE NO ENGLISH

THE DRIVERS SPOKE NO ENGLISH . FIRST TRUCK GUY WOULDNT LISTEN TO ME ON HOW TO GET CAR OUT OF GARAGE USING HIS WENCH AND ...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

I purchased white glove service I received yellow rubber glove service

I selected this provider based on the trust pilot reviews which I struggle to now believe having used them. I think the ...Read more

0
0
🔥 High engagement

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Filter by rating:
9 months ago
4 out of 5 stars

Good so far in signing up

Good so far in signing up

Helpful?
Steve Chavez
Steve Chavez
1 reviews
10 months ago
5 out of 5 stars

Thank you it was and self explanatory

Thank you it was and self explanatory

Helpful?
CRM
CRM
1 reviews
10 months ago
5 out of 5 stars

Smooth

Smooth, easy instructions and website interface.

Helpful?
10 months ago
5 out of 5 stars

Thank you for everything

Thank you for having the ebility

Helpful?
10 months ago
5 out of 5 stars

We used them to ship our vehicle to…

We used them to ship our vehicle to Florida in October, 2024. Everything was fine. So that’s why we’re using them again.

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Laurie
Laurie
1 reviews
10 months ago
3 out of 5 stars

Error in system made it difficult to…

Error in system made it difficult to place order. Was stating fields were incomplete but they were complete!

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Armani
Armani
1 reviews
10 months ago
5 out of 5 stars

Helpful & Easy Process

Easy process.

Helpful?
Romildo
Romildo
1 reviews
10 months ago
5 out of 5 stars

Very easy to schedule the car delivery…

Very easy to schedule the car delivery reservation and very good price rate.

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Lexi
Lexi
1 reviews
10 months ago
5 out of 5 stars

Easy

Just call to get quote

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Liv
Liv
1 reviews
10 months ago
5 out of 5 stars

Great customer service

Mike was wonderful to work with! Gave me an affordable price and had exceptional customer service. He was also very responsive and thorough with the process. Would definitely recommend!

Helpful?
Travis
Travis
1 reviews
10 months ago
5 out of 5 stars

Easy to get process to schedule.

Easy to get process to schedule.

Helpful?
10 months ago
5 out of 5 stars

No comment

No comment.

Helpful?
Ascencio
Ascencio
1 reviews
10 months ago
5 out of 5 stars

Great!

Easy and fast service

Helpful?
Tom
Tom
1 reviews
10 months ago
4 out of 5 stars

Terrific telephone help! Website is a tad curious to follow

Terrific telephone help! Website scheduling a little bit curious

Helpful?
Loren T Rich
Loren T Rich
1 reviews
10 months ago
5 out of 5 stars

easy to fill out

easy to fill out

Helpful?
Wilbur
Wilbur
1 reviews
10 months ago
5 out of 5 stars

Easy.

Easy. Process would highly recommend.

Helpful?
lena swede59
lena swede59
1 reviews
10 months ago
1 out of 5 stars

This car transportation is REALLY bad…

This car transportation is NOT honest reliable or trustworthy. For starters they gave me “a set price” they promised to find a driver in 3 days. Mind you it was 200 miles away from me. I had to call them every day to ask for a status's. They gave me the run around. When they found a driver 1 day later than their promised dead line .. the price changed from $700 to $890. We have a contract… well whatever??? I had to block my credit card as they were going to charge my card and ignoring my cancellation. I highly recommend United Force Auto transport out of NJ instead. They delivered my car the following day. Spare yourself some headache stay away from the Nexus sheisters.

Helpful?
10 months ago
1 out of 5 stars

I made the mistake of choosing them…

I made the mistake of choosing them based on their "good" reviews and competitive pricing. What a nightmare. They promised my vehicle would arrive in 3-4 days. It took TWO WEEKS. But that’s not even the worst part… For 10 straight days, the driver kept lying about the delivery date, forcing me to constantly rearrange my schedule. And this company? They did nothing. They don’t actually transport anything—they just take your money, randomly assign you a driver, and wash their hands of the whole thing. When I begged them for help dealing with this dishonest driver, they offered zero real assistance. If you like stress, deception, and feeling completely abandoned after paying for a service, go ahead and book with them. Otherwise, run. Oh, and when the vehicle finally got here, the driver was in such a hurry that he almost drove the vehicle off the trailer without connecting the ramps. If I wouldn't have stopped him, he would have destroyed the vehicle unloading it. Makes you wonder how they treat your vehicle when you're not there.

Helpful?
Maria Lytle
Maria Lytle
1 reviews
10 months ago
4 out of 5 stars

Easy booking.

The website is fine. Easy to navigate. Good pricing.

Helpful?
10 months ago
4 out of 5 stars

Easy to navigate

Easy to navigate

Helpful?

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