Nexus Auto Transportation

4.641 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.641 out of 5 stars
Excellent
5 out of 5 stars
785
4 out of 5 stars
133
3 out of 5 stars
48
2 out of 5 stars
6
1 out of 5 stars
28
1,000 reviews in total

Review summary

Nexus Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Scam

A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundre...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I felt in the dark the entire time…

I felt in the dark the entire time wondering what is going on with my order. It took them 36 hours to schedule a pickup...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

THE DRIVERS SPOKE NO ENGLISH

THE DRIVERS SPOKE NO ENGLISH . FIRST TRUCK GUY WOULDNT LISTEN TO ME ON HOW TO GET CAR OUT OF GARAGE USING HIS WENCH AND ...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

I purchased white glove service I received yellow rubber glove service

I selected this provider based on the trust pilot reviews which I struggle to now believe having used them. I think the ...Read more

0
0
🔥 High engagement

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Filter by rating:
Stark
Stark
1 reviews
9 months ago
5 out of 5 stars

Easy easy easy

Easy easy easy

Helpful?
GMEPLLC
GMEPLLC
1 reviews
9 months ago
5 out of 5 stars

Eddy has been excellent

Eddy has been excellent

Helpful?
craig chase
craig chase
1 reviews
9 months ago
5 out of 5 stars

So far this has been smooth and easy to…

So far this has been smooth and easy to make initial reservation

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C Shaeffer
C Shaeffer
1 reviews
9 months ago
5 out of 5 stars

Exceptionally easy to set up shipping…

Exceptionally easy to set up shipping my car from California to Illinois Thank you Drew

Helpful?
jorge resto
jorge resto
1 reviews
9 months ago
5 out of 5 stars

Good customer service

Easy and fast

Helpful?
9 months ago
5 out of 5 stars

Ease of booking

Ease of booking

Helpful?
d. hopkins
d. hopkins
1 reviews
9 months ago
5 out of 5 stars

So far so good

So far so good. Will update review after the vehicle is picked up and delivered.

Helpful?
Travis
Travis
1 reviews
9 months ago
4 out of 5 stars

Pretty easy so far

Pretty easy so far. Don’t like that I had to commit before having a date.

Helpful?
Ronald Gillom
Ronald Gillom
1 reviews
9 months ago
5 out of 5 stars

Quick online process

Quick online process

Helpful?
9 months ago
4 out of 5 stars

Writting reviews and stopping endout is not smart

Good by, I'm done with BS reviews

Helpful?
9 months ago
5 out of 5 stars

Let's do this after the pickup and…

Let's do this after the pickup and delivery

Helpful?
Consumer
Consumer
1 reviews
9 months ago
5 out of 5 stars

Easy form to fill out!

Easy form to fill out! Thank you,

Helpful?
spa
spa
1 reviews
9 months ago
4 out of 5 stars

easy app

easy app could use a little flexibility when needing to add additional phone numbers for pick up/drop off

Helpful?
Shanon
Shanon
1 reviews
9 months ago
5 out of 5 stars

Easy use interface and quick response

Easy use interface and quick response

Helpful?
Dustin nunn
Dustin nunn
1 reviews
9 months ago
5 out of 5 stars

Easy fast very simple

Easy fast very simple

Helpful?
9 months ago
5 out of 5 stars

Quick and Easy

Quick and Easy

Helpful?
Ron Schuman
Ron Schuman
1 reviews
9 months ago
3 out of 5 stars

To soon to ask

To soon to review

Helpful?
9 months ago
5 out of 5 stars

Fast and easy setup

Fast and easy setup

Helpful?
Ling Yu Chen
Ling Yu Chen
1 reviews
9 months ago
1 out of 5 stars

Unacceptable Service and Negligence

I entrusted Nexus Transport with moving all my belongings from West Virginia to San Diego, but my experience has been a nightmare. My 2022 BMW 330i’s trunk was left open, displayed in MyBMW application, and the car has remained unlocked for over 24 hours at a location near a busy street, with no resolution in sight. Despite repeated attempts to get updates from Nexus and their service provider, Atlas Trucking, nothing has been done to secure my vehicle or its contents. This level of negligence and poor communication is completely unacceptable. I’m extremely worried about the safety of my $8,000 worth of belongings. I would caution anyone considering their services – avoid at all costs.

Helpful?

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