Nexus Auto Transportation

4.641 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.641 out of 5 stars
Excellent
5 out of 5 stars
785
4 out of 5 stars
133
3 out of 5 stars
48
2 out of 5 stars
6
1 out of 5 stars
28
1,000 reviews in total

Review summary

Nexus Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Scam

A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundre...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I felt in the dark the entire time…

I felt in the dark the entire time wondering what is going on with my order. It took them 36 hours to schedule a pickup...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

THE DRIVERS SPOKE NO ENGLISH

THE DRIVERS SPOKE NO ENGLISH . FIRST TRUCK GUY WOULDNT LISTEN TO ME ON HOW TO GET CAR OUT OF GARAGE USING HIS WENCH AND ...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

I purchased white glove service I received yellow rubber glove service

I selected this provider based on the trust pilot reviews which I struggle to now believe having used them. I think the ...Read more

0
0
🔥 High engagement

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Filter by rating:
10 months ago
4 out of 5 stars

Easy to book online!

Very easy to go through site!

Helpful?
10 months ago
4 out of 5 stars

easy to use

great website, easy to use!

Helpful?
10 months ago
5 out of 5 stars

Okay

Just Very Easy, if actually delivered

Helpful?
No
No
1 reviews
10 months ago
5 out of 5 stars

It was great

It was great

Helpful?
David
David
1 reviews
10 months ago
4 out of 5 stars

Setting up the shipment on mobile is a…

Setting up the shipment on mobile is a bit challenging. No ability to review information a final time before confirming. Fearful of incorrect information since pickup and drop off address is completely manual and doesn't specify if state and zip code are needed.

Helpful?
Francis
Francis
1 reviews
10 months ago
5 out of 5 stars

The salesman was honest

The salesman was honest, concise and professional. They were also very easy to work with and accommodated my rapid timeline.

Helpful?
Neicey Wynn
Neicey Wynn
1 reviews
10 months ago
4 out of 5 stars

I don’t know

I don’t know what the experience is. The vehicle hasn’t been picked up to for me to review my experience. This is a forced survey

Helpful?
Ramon Torres
Ramon Torres
1 reviews
10 months ago
5 out of 5 stars

all good...very easy

all good...very easy

Helpful?
Melissa  B
Melissa B
1 reviews
10 months ago
5 out of 5 stars

Loved the Instant quote and online…

Loved the Instant quote and online booking made the experience fast and didn’t have to speak to anyone to get help.

Helpful?
Mark Gerbino
Mark Gerbino
1 reviews
10 months ago
5 out of 5 stars

Very easy and affordable

Very easy and affordable

Helpful?
TG
TG
1 reviews
10 months ago
5 out of 5 stars

fast and easy

fast and easy

Helpful?
Rod
Rod
1 reviews
10 months ago
1 out of 5 stars

Extremely Disappointed – Do Not Use Nexus Auto Transport!

I am beyond frustrated with Nexus Auto Transport. They failed to secure a legitimate driver for my car transport, missing THREE confirmed pickup dates. Not only did they miss two pickups on the same day, but I even received a strange and highly unprofessional request from the driver’s company to leave my car keys in the vehicle overnight, which I found to be both inappropriate and sketchy. Throughout this nightmare, Nexus only offered excuses for the delays and showed no accountability. They clearly need to do a better job vetting the transport companies they hire. This has been an incredibly frustrating experience, and I will NEVER use Nexus Auto Transport again. I strongly recommend that others avoid this service at all costs.

Helpful?
customer
customer
1 reviews
10 months ago
5 out of 5 stars

Easy and User friendly procedure

Easy and User friendly procedure

Helpful?
10 months ago
5 out of 5 stars

It went so good

It went so good

Helpful?
Jim
Jim
1 reviews
10 months ago
4 out of 5 stars

easy to use

easy to use, good interface

Helpful?
george
george
1 reviews
10 months ago
5 out of 5 stars

prompt response good price

prompt response good price

Helpful?
Siddhanth
Siddhanth
1 reviews
10 months ago
4 out of 5 stars

Good I had a nice experience with the…

Good I had a nice experience with the customer experience person.

Helpful?
10 months ago
5 out of 5 stars

Booking was easy

Booking was easy

Helpful?
10 months ago
5 out of 5 stars

Easy online process

Easy online process

Helpful?
10 months ago
5 out of 5 stars

Easy to book

Easy and fast to book

Helpful?

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