Good product and staff very helpful
Good product and staff very helpful. However 1 star lost as I wasn't sent a collection code.

10 months ago
Prompt delivery and collection from store was simple.
10 months ago
Always great service and good quality clothing from Next with a super easy way of ordering and returning.
Good product and staff very helpful. However 1 star lost as I wasn't sent a collection code.
I love to go in to next .the staff are always friendly.
Prompt delivery and a good selection of petite wear
Easy to order/collect and good quality product
Excellent products and reliable, dependable delivery operative.
Easy to order. Delivered in 24 hours. Great quality clothes. Sizes accurate
Great staff
Order was easy all in stock
Good service
Quick delivery great products
Excellent service
Still awaiting next day delivery to store still no update 5days after the event
I only got 1 item, still waiting for the 2nd one
Good quality items and quick delivery.
Great service, ordered, and was told when to expect. It did, as they had said, arrive on time. Brilliant!
Been customer for many years but recently problems with delivery today same problem can't deliver could be because if you live in Wales I order towels but there is delays on them no further date given. Time to shop elsewhere close my account
Lamp table is really nice, a little darker than the photo and dull, a little wax and polish will hopefully bring it up a bit. Bit wobbly and a small scratch as everything I seem to buy on line either next lately has - quality control needs looking at. Apart from the above nice table
Package was in shop as arranged, bought 3 pairs of short pyjamas all good quality and comfortable to wear, colour good too .
Always had great service from the company. Delivery service is excellent
The customer service is superb
Based on analysis of 17 reviews rated 1-2 stars for Next
“Still awaiting next day delivery to store still no update 5days after the event”
“Been a customer of next for years and never had any problem untill the last couple of times orders are nearly always...”
“More calls to customer service (all contradicting each other), and eventually a refund and reorder — I even had to ar...”
“More calls to customer service (all contradicting each other), and eventually a refund and reorder — I even had to ar...”
“I am now thinking of paying the balance off then closing my account”
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Next is a comprehensive online review platform designed to help consumers make informed purchasing decisions by providing a space for genuine customer feedback. The company facilitates the collection and display of reviews for various products and services, enabling businesses to gain insights into customer satisfaction and improve their offerings. By fostering transparency, Next empowers users to share their experiences, thereby aiding potential buyers in evaluating their options. The target market for Next includes both consumers seeking trustworthy reviews before making purchases and businesses looking to enhance their credibility through customer testimonials. By focusing on user-generated content, Next aims to create a community where feedback is valued, helping to bridge the gap between customers and brands in an increasingly digital marketplace.
Next receives a generally positive reception, with many customers praising the quick turnaround and friendly staff. Reviewers frequently highlight the ease of ordering and returning items, as well as the prompt delivery service, which enhances the shopping experience. However, there are notable complaints regarding delivery issues, with several customers expressing frustration over delays and failures to deliver items on time. Some have reported disappointing experiences with the VIP sales, feeling misled about pricing. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of products and the efficient service provided. Overall, Next is viewed positively, though delivery reliability could use improvement.
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