Review summary

Nere Travel receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Fab cases

Bought with a great discount, quick delivery, great service, cases look fabulous in khaki, can't wait to use them!

C
Suitcase is excellent but was delivered…

Suitcase is excellent but was delivered with all the zips open.

The hotel works well.

The rooms were clean. Beds comfortable.

Company details

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All reviews

355 total β€’ Write a review

Showing 121 - 130 of 351 reviews
DF
3 out of 5 stars

I’ve ordered several times and the…

I’ve ordered several times and the products are amazing. However the UK customer service is non existent. When the deliveries go out immediately it’s fine. But good luck if they miss processing your order. I’ve been contacting them since 22nd November about my missing order (it’s now 13th December). It’s still not been resolved! Thankfully I paid with Klarna so the problem is now with them and I’ve only had one payment taken off me.

Date of experience: December 13, 2024

J
5 out of 5 stars

Ryan is the customer service hero

Ryan in customer service was super helpful and arranged the delivery of my bag on time. The suitcase itself is beautiful and spacious. I recommend.

Date of experience: December 13, 2024

P
1 out of 5 stars

Wanted to return suitcase

Wanted to return suitcase, was given a pick up time slot but didn't arrive. Now stuck with a suitcase I don't require

Date of experience: December 12, 2024

LP
5 out of 5 stars

Ridiculously quick!

Ridiculously quick!

Date of experience: December 12, 2024

JH
5 out of 5 stars

Suitcase

Excellent service, very quick delivery , suitcase as described and well packed , highly recommended

Date of experience: December 11, 2024

j
5 out of 5 stars

Excellent service

Excellent service

Date of experience: December 10, 2024

SG
5 out of 5 stars

Very satisfied

Very nice ,good material and happy with the design and colour.

Date of experience: December 10, 2024

RR
1 out of 5 stars

Venture dual open Very poor quality bag and expensive

Nere Australia - Venture dual open - Very poor quality and expensive. When it first arrived in the post one week ago I was not overly impressed but decided to give it a try. First use and it is all scratched. Do not recommend. Asked for the money back - hopefully the customer care will be good. Will update once I hear from Nere Australia or UK. Happy to send an email to UK as well.

Date of experience: December 10, 2024

G
5 out of 5 stars

Great quality

Beautiful vanity case & mini organiser with lots of pockets inside for storage. Quality items would definitely order again.

Date of experience: December 9, 2024

P
1 out of 5 stars

I ordered 10 days ago and have not…

I ordered 10 days ago and have not received any shipping confirmation, I have also sent two emails which have not been answered. edit: I have still not received an order confirmation number or email from nere yet the money has left my account, it seems like a scam.

Date of experience: December 9, 2024

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