Neptune Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Excellent Car Shipping Experience from Texas to Washington! I recently used this logistics company to transport my veh...Read more
My friend and I were quoted a price, told to pay a deposit and the driver name arrived. We contacted the driver after th...Read more
The Communication with this company was pseudo clear at first. The next day they changed procedures and re-routed my car delivery day and time. The delivery date of the auto was postponed , and delivered to a location near my home that put me in a bind. The deposit was more than was discussed and I had to beg for a refund. Totally sketchy. Will choose another company next time.
I was very satisfied with the service provided. Rose was able to get an excellent driver for the day and time I needed. The driver was very professional and competent. My car arrived with no damage and really quickly to the destination. I would definitely use them again.
Jordan is an honest person, he gives you a quote and doesn't increase it. Neptune Auto Transport can find you a driver for your vehicle at a very reasonable price. You can trust Jordan, you will be in good hands. 👍🏼
Thnx to Elsa Lewis for helping us out !
We really enjoyed working with this company, especially with Julia White, who was always very attentive and competent.
I highly recommend you to working with Steven,He had best customer service and very professional to all questions both email and text messenge. I will use Neptune again
I had the opportunity to work with Julia White. She was awesome, she went above and beyond to make sure my car was picked up on time. Overall the experience was great. I will recommend working with Julia for any Auto transport needs.
Very good comunication with Julia White, good job !
After getting my truck back, it was realized the entire hood, and parts of the front side fenders had NEW scratches all over the place. The trucker took before and after photos, and it’s clear as day that they WERE NOT there before/at pickup, but damn sure arrived to me covered jn scratches. Wish to god I could leave photos on a review. To make matters worse, Neptune is now nowhere to be found when it comes to resolving the issues. Ridiculous. Lesson learned I guess for trying to save a few dollars and not using Montway or someone more reputable. Not to mention the truck carrier, Raptor, has awful reviews for miles on the web, yet that’s who Neptune thought would be a good idea to hire for this job? I absolutely implore any customer to avoid Neptune. Follow up: After the trucking company denied responsibility, even though THIER photos are impossible to dispute, Neptune also quit on me. So I pretty much paid damn near 2000, just for my truck to get to me with roughly 30-40 scratches. Your a fool if you dont heed my warning to avoid this company
Fast friendly service. Great price , on time. Car was in one piece.
Julia White was great, she got some one to ship my Japanese mini truck from AZ to Utah very quick and a great price. Would use again.
Neptune Auto Transport was great to work with, they provided me a great rate and were very responsive and easy to work with. Thank you to Julia White who helped me find a great driver to ship my vehicle
Had the best customer service with scott. He explained exactly how the process is and found me a driver asap. saved me from being scammed with another company
After getting my truck back, it was realized the entire hood, and parts of the front side fenders had NEW scratches all over the place. The trucker took before and after photos, and it’s clear as day that they WERE NOT there before/at pickup, but damn sure arrived to me covered jn scratches. Wish to god I could leave photos on a review. To make matters worse, Neptune is now nowhere to be found when it comes to resolving the issues. Ridiculous. Lesson learned I guess for trying to save a few dollars and not using Montway or someone more reputable. Not to mention the truck carrier, Raptor, has awful reviews for miles on the web, yet that’s who Neptune thought would be a good idea to hire for this job? I absolutely implore any customer to avoid Neptune
ELSA LEWIS!! Was awesome! Great customer service !! I appreciate her so much😉
Rose contacted me from the moment I requested a quote and was ready to help guide me and clarify any concerns/questions I had about the entire process! Being a first time car-shipper, I was worried about the legitimacy of the car-shipping company but Neptune Auto Transport did a great job at helping me 1) ease my fears, 2) find a reliable and effective driver, and 3) complete the entire process with ease and promptness. I also want to recognize Osvaldo, the driver, and Marissa, who dispatched him with EAS Logistics INC. They were also very helpful and offered great costumer service. Overall, I would highly recommend using Neptune Auto Transport! For a great price and over the top service, you cannot go wrong!
David got me a truck within 24 hours of asking with a 24 hour delivery date and everybody was on time and it was a great price
Elsa was a great communicator and will try to get you the best deal. Car was picked up on time and delivered when promised with no damages. Will use again if needed.
They helped deliver my travel trailer from IL to FL. No problem at all and they found me the best price. Thank you A+++ service
KeVin, worked his magic in getting me a driver within hours of me talking with him. Once I signed the contract, the driver was scheduled the following day. He picked up my SUV on Monday from Florida and it arrived the next day in Charlotte. Definitely will used them again. Nichole
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