Neptune Auto Transport

4.809935205183585 out of 5 stars
4.8
Excellent463 reviews

TrustScore

4.8
4.809935205183585 out of 5 stars
Excellent
5 out of 5 stars
437
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
20
463 reviews in total

Review summary

Neptune Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Prof company

Excellent Car Shipping Experience from Texas to Washington! I recently used this logistics company to transport my veh...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FOREIGNER OWNED DECEPTIVE BUSINESS

I called this company Owned by 2 Foreigners and spoke to an English speaking white man who said his name was Jordan. I g...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fraud and scam

My friend and I were quoted a price, told to pay a deposit and the driver name arrived. We contacted the driver after th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I worked with Lara

I worked with Lara, she was awesome. Thank you.

0
0
🔥 High engagement

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customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Jordan at Neptune did a great job

I was in a real jam when my truck broke down in Texas on a Friday night on the way back to South Carolina. I had to be back to work by Monday, but no shop could fix it before Monday, and towing it would cost several thousand dollars because of State Permits. So I put out a broadcast online for a transport service, and received almost 100 responses, many of which were scams offering prices anywhere from $400 to $1600. But Jordan Bryan at Neptune said he had a confirmed driver (which many claimed) for $800 that was waiting to come get my truck. I was scared to provide my Credit Card info without verifying, so I asked for the driver's name and number. He could not give them to me, but instead provided me screenshots of his conversation with the driver. That convinced me and earned my trust. He sent me the contract, I signed, and 2 hours later the best transport company I have ever had the pleasure of doing business with came and picked up my truck, TBN Express LLC. If you need a vehicle transported a long distance, reach out to Neptune and ask for Jordan, and ask if he can get you TBN Express as the driver. He saved my butt.

Helpful?
Bahar Moham
Bahar Moham
1 reviews
about 2 years ago
5 out of 5 stars

I contacted Julia and she was able to…

I contacted Julia and she was able to secure a carrier for us within a couple of hours. She truly worked her magic and managed to find the perfect solution for our car transportation needs. With her quick thinking and resourcefulness, she saved us from any potential delays or complications. I am incredibly grateful for her assistance and impressed by her efficiency in getting the job done. Thanks to Julia, we can now proceed with our plans smoothly and without any worries.

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about 2 years ago
5 out of 5 stars

Great working with the company

Great working with the company. Got my car transported efficiently.

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Raul
Raul
1 reviews
about 2 years ago
5 out of 5 stars

Professional company

I give it 5 stars for the professionalism and communication we maintained in the process and in the fulfillment of the contract. Especially with Lily Raven. Thank you and we will work together again in the future.

Helpful?
about 2 years ago
5 out of 5 stars

My agent Lily Raven was such a helpful…

My agent Lily Raven was such a helpful person. We were short on time and she was able to find a person to move my car in less than a day. When there was a suspicious person, she even informed me and switched me to a more reliable transporter. The move from the Bay Area to San Diego was rough, but Im happy she made it easier.

Helpful?
Helen
Helen
1 reviews
about 2 years ago
5 out of 5 stars

Thank you Joe Greene!

Had a good experience working with Joe Greene! Thank you for being very professional

Helpful?
about 2 years ago
5 out of 5 stars

Sam was very helpful in transporting my…

Sam was very helpful in transporting my car fro Boston to Seattle

Helpful?
about 2 years ago
5 out of 5 stars

Fast and easy they made for me

Fast and easy they made for me. I got a driver in a day. My car was picked up as promised. Was happy with there services.

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John Piet
John Piet
1 reviews
about 2 years ago
5 out of 5 stars

A wonderful experience

Lily Raven assisted me through the entire process. She was responsive, professional and worked hard to ensure the transport was done properly and timely. I highly recommend Neptune Auto Transport and if you’re lucky, Lily will be the one to assist you.

Helpful?
Elias D
Elias D
1 reviews
about 2 years ago
5 out of 5 stars

Profesional service

Sam Davis was great and very professional our transaction was fantastic I enjoyed doing business with him .

Helpful?
Kol San
Kol San
1 reviews
about 2 years ago
5 out of 5 stars

Thank you for your service

Thank you for your service, special thanks to Sam Davis for his attention for all this time.

Helpful?
about 2 years ago
5 out of 5 stars

Ask for Tony Carlos

Ask for Tony Carlos, he is the best one.

Helpful?
K S
K S
1 reviews
about 2 years ago
5 out of 5 stars

Peter was extremely helpful

Peter was extremely helpful. I had so many questions and he was able to answer all of them. I am a college student so I was skeptical about shopping my car, but he was able to detail the process and ensure a safe delivery. My car was shipped from PHL to ATL no hassle during pick up and delivery. All I can say is smooth and thank you Peter!

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Kris
Kris
1 reviews
about 2 years ago
5 out of 5 stars

Was a quick seamless experience

Was a quick seamless experience. Would highly recommend!

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Somi Ali
Somi Ali
1 reviews
about 2 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service! Their agent Sam Davis talked to the driver few times and got the rate lowered for my car shipment. My car was shipped on time and I’m very happy with their service!

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Denice Perez
Denice Perez
1 reviews
about 2 years ago
5 out of 5 stars

They were very polite and got me my car…

They were very polite and got me my car in one day from Florida to Pennsylvania thank you

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about 2 years ago
5 out of 5 stars

Great service

Great service, great communication. Car was transported as designed with no problems. Driver was very helpful amd approachable.

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about 2 years ago
5 out of 5 stars

Thank you for the hard work

Thank you for the hard work throughout the process to get our vehicle delivered. Lisa did a fantastic job. Communication skills and a positive attitude got the job done!!

Helpful?
Laquite Wells
Laquite Wells
1 reviews
about 2 years ago
5 out of 5 stars

Company did what they said and what was…

Company did what they said and what was expected. No run around

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Ava
Ava
1 reviews
about 2 years ago
5 out of 5 stars

Very Helpful

Very helpful.

Helpful?

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