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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
Victoria Donna
Victoria Donna
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Im so grateful to encountered this…

Im so grateful to encountered this serious travel agency.they had a good service they are willing to help there client what they want and the one i talk to is so kind. Thank you again. Victoria

Helpful?
Denis Herdman
Denis Herdman
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Fantastic service again Williams a star

Fantastic service again Williams a star

Helpful?
Scott Peters
Scott Peters
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Excellent service from jasmin…

Excellent service from jasmin from Neo tourism, highly recommend, always available to help with any queries and instantly put my anxiety at ease. Very patient with my fluctuating requests to find the best deal and always made me feel like I was in control. Overall a fantastic experience.

Helpful?
Dário Lourenço
Dário Lourenço
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very easy ...

Very simple process of booking vacations and with the consultant (William) doing everything he can to get the best offer with the best conditions Very pleased with how the whole process went so far.

Helpful?
Aysun Yurdakul
Aysun Yurdakul
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

If I could give 10 stars to William…

If I could give 10 stars to William McMillan I would! His customer service comes across too good to be true but it’s true! Again he came out of his way to get us sorted with our holiday booking. Thank you million times you have been a hero! 🙏

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Excellent review

Excellent review

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Excellent service

Excellent service. William McMillan from Neo Tourism made sure me and my friend gets the best deal for our trip to Italy. He went above and beyond by supporting us for our visa as well. Extremely happy with the service Neo tourism provides. Thank you again.

Helpful?

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 Nadia
Nadia
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

William was great

William was great! Super helpful, had great knowledge of the country and cities we wanted to travel too. Took the time to find the best possible itinerary and hotels. Processed our booking accurately and quickly. Good quick communication via email phone and WhatsApp.

Helpful?
Taseer Hussain
Taseer Hussain
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

I’m from Pakistan 🇵🇰 I contacted Mr…

I’m from Pakistan 🇵🇰 I contacted Mr William on Facebook for UK tourist mr William guide me honestly he provides extra efforts for my tour plans. I’m very thankful Neo Tourism

Helpful?
Michael Gilmore
Michael Gilmore
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

excellent work very understanding would…

excellent work very understanding would highly recommend

Helpful?
Dobromir Trifonov
Dobromir Trifonov
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Very quickly and good customer service

Very quickly and good customer service, perfect payments and good prices

Helpful?
Gavin crasto
Gavin crasto
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Trevin was really Helpful in getting us…

Trevin was really Helpful in getting us the best deal and his knowledge is amazing in helping us get all the information on places and the best deals available.Great experience overall.

Helpful?
customer
customer
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Agent helped me alot

Agent helped me alot Trevin McMillan

Helpful?
Sarah Elmarsafi
Sarah Elmarsafi
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Great customer care

I have been looking for a travel agency for so long that I can trust and travel with, but I have always had doubts about traveling agencies due to some bad experience with them in the past. However, Neo tourism has changed my mindset that there are indeed good traveling agencies out there. William was so efficient and professional and I received my tickets and everything as soon as I paid. Was a bit nervous at the beginning but they certainly turned my doubt into trust. Looking forward to my trip!!

Helpful?
MO AL
MO AL
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Amy - trip to Italy

Well mannered , supportive and professional

Helpful?
Babajide Martins
Babajide Martins
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Great service

The service was great and the response time was very fast.

Helpful?
ian burlow
ian burlow
1 reviews•New Reviewer
about 4 years ago
4 out of 5 stars

Good service William was extremely…

Good service William was extremely helpful.

Helpful?
Mr Campbell
Mr Campbell
1 reviews•New Reviewer
over 4 years ago
4 out of 5 stars

1st class

Considering its all done on messenger the service was 1st class.

Helpful?
delan mc donagh
delan mc donagh
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

I have to say Trevin couldn’t have been…

I have to say Trevin couldn’t have been any more helpful. Professional, courteous and couldn’t have done any more to help us.

Helpful?
Sebastian Munns
Sebastian Munns
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Fantastic service from Trevin

Fantastic service from Trevin. Would definitely recommend to anyone looking for friendly and efficient advice.

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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