Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.
8 months ago
I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts
8 months ago
Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .
8 months ago
It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……
8 months ago
Emma is very patient helpful and kind.
I had a great experience booking my flight London to Cebu with this travel agent. Thank you Emma Smith for excellent assistance throughout the process, Highly recommended.
Great experience with Neo Tourism..a thumbs up and five stars for Anna Taylor for helping me find suitable flight for me and my son.Anna is very kind and patience..I can recommend Neo Tourism 100%… Thank you Anna Taylor,you’re a star❤️❤️
I had a great experience with Emma she’s very helpful and patient very professional high recommend.
Skeptical at first but travel advisor Emma has cleared our doubts. There was a bit of misunderstanding about baggage allowance but was swiftly resolved and unlike other advisors who can be a bit pushy with their sale, Emma remained client focused and gave us the option to choose which flight to book. She was willing to take the extra mile to make sure we get the best and competitive offer and we couldn’t be grateful enough for all she’s done. All we need to do now is wait for the summer holidays. Emma and neotourism deserve ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Would definitely recommend to friends and family😁
JANET DAVIS of NEO TOURISM LTD IS EXTREMELY HELPFUL, I FOUND THE SERVICE AND RESPONSE IS EXCELLENT 🙌🙌🙌🙌🙌🙌🥰🥰🥰😍😍😍🤩🤩🤩🤩⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
The assistance in booking went smoothly.
Jasmin was so accomodating and very patient althroughout my inquiries though I didn't had to book the flight in the end and Jasmin is so understanding with my situation. Jasmin was excellent in dealing with prospect client. Thank you for her good responsed.
It was really a good experiences to book a holiday here in Neo Tourism. Anna Taylor is so helpful, patient, very accommodating and very knowledgeable in her job. She makes sure that she gives a good deal to their client. Excellent service received from Anna. I will definitely recommend this Neo Tourism company for holidays and travels.
Fab service .go above and beyond to find great hoilday.
I have an amazing experience with Neo Tourism Ltd, Emma the agent she's very nice, friendly and very helpful. Excellent!!!
Very reliable and timely response. Very helpful and friendly agent! Thank you Emma for being so good. Will definitely book through them again! ☺️
Excellent! Ann Taylor was so helpfull. Highly recommended.
I have booked ticket from neo tourism thank you to Janet Davis excellent service
Excellent customer service. Well done 👏 thank you Emma 😊
The person who assist me in my booking is very patient and polite.Thank you for neo tourism ltd and to lovely lady Anna Taylor.
Excellent service! Mrs Janet Davis very helpful I’m so happy for the Service
Emma she is star very friendly and helpful No stress at all and I’m not hesitate to recommend her to my family and friends 👌
Highly recommended and reliable above all they are polite
I gave 5 stars because the agent Anna was very helpful and promptly responded to all my queries. I wouldn't hesitate in recommending this company at all and will be using for future trips too.
we have booked with neo tourism for the past three times of travelling over the last 9 months. The first time was great with no problems at all. The second time we occurred extra cost at airport but did not complain. Finally last week we arrived at airport to find we had hidden cost again at the check in and when we mentioned to our rep at Neo tourism that we dealt with on booking, the rep was not helpful and said i cannot help you. Basically cut us off. Be carful of hidden cost make sure you have all your ducks in lines.
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Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.
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