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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

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Rajendra Dhakal
Rajendra Dhakal
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I had a great experience booking my…

I had a great experience booking my flight London to Cebu with this travel agent. Thank you Emma Smith for excellent assistance throughout the process, Highly recommended.

Helpful?
judy/sheldon pasion
judy/sheldon pasion
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Reliable Neo Tourism

Great experience with Neo Tourism..a thumbs up and five stars for Anna Taylor for helping me find suitable flight for me and my son.Anna is very kind and patience..I can recommend Neo Tourism 100%… Thank you Anna Taylor,you’re a star❤️❤️

Helpful?
Marites Layos
Marites Layos
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I had a great experience with Emma…

I had a great experience with Emma she’s very helpful and patient very professional high recommend.

Helpful?
Familia Quiz
Familia Quiz
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Skeptical Travellers

Skeptical at first but travel advisor Emma has cleared our doubts. There was a bit of misunderstanding about baggage allowance but was swiftly resolved and unlike other advisors who can be a bit pushy with their sale, Emma remained client focused and gave us the option to choose which flight to book. She was willing to take the extra mile to make sure we get the best and competitive offer and we couldn’t be grateful enough for all she’s done. All we need to do now is wait for the summer holidays. Emma and neotourism deserve ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Would definitely recommend to friends and family😁

Helpful?
ANALYN MAXIM
ANALYN MAXIM
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

JANET DAVIS of NEO TOURISM LTD IS…

JANET DAVIS of NEO TOURISM LTD IS EXTREMELY HELPFUL, I FOUND THE SERVICE AND RESPONSE IS EXCELLENT 🙌🙌🙌🙌🙌🙌🥰🥰🥰😍😍😍🤩🤩🤩🤩⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Helpful?
Michelle
Michelle
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

The assistance in booking went smoothly.

The assistance in booking went smoothly.

Helpful?
Ruby Pascual
Ruby Pascual
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Jasmin was so accomodating and very…

Jasmin was so accomodating and very patient althroughout my inquiries though I didn't had to book the flight in the end and Jasmin is so understanding with my situation. Jasmin was excellent in dealing with prospect client. Thank you for her good responsed.

Helpful?

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Jedray Ramos
Jedray Ramos
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

It was really a good experiences to…

It was really a good experiences to book a holiday here in Neo Tourism. Anna Taylor is so helpful, patient, very accommodating and very knowledgeable in her job. She makes sure that she gives a good deal to their client. Excellent service received from Anna. I will definitely recommend this Neo Tourism company for holidays and travels.

Helpful?
Miss Bateman
Miss Bateman
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Fab service .go above and beyond to…

Fab service .go above and beyond to find great hoilday.

Helpful?
L Francisco
L Francisco
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I have an amazing experience. Excellent!with Neo…

I have an amazing experience with Neo Tourism Ltd, Emma the agent she's very nice, friendly and very helpful. Excellent!!!

Helpful?
Judhel Jesalva
Judhel Jesalva
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Very reliable and timely response

Very reliable and timely response. Very helpful and friendly agent! Thank you Emma for being so good. Will definitely book through them again! ☺️

Helpful?
customer
customer
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Highly recommended

Excellent! Ann Taylor was so helpfull. Highly recommended.

Helpful?
Chandana
Chandana
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I have booked ticket from neo tourism…

I have booked ticket from neo tourism thank you to Janet Davis excellent service

Helpful?
Mrs F Sumay
Mrs F Sumay
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Well done 👏 thank you Emma 😊

Helpful?
Angelita Lopez
Angelita Lopez
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Anna Taylor

The person who assist me in my booking is very patient and polite.Thank you for neo tourism ltd and to lovely lady Anna Taylor.

Helpful?
Jonathan
Jonathan
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Excellent service

Excellent service! Mrs Janet Davis very helpful I’m so happy for the Service

Helpful?
Lilia San Lorenzo
Lilia San Lorenzo
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Emma she is star very friendly and…

Emma she is star very friendly and helpful No stress at all and I’m not hesitate to recommend her to my family and friends 👌

Helpful?
Arnel Mendoza
Arnel Mendoza
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Highly recommended and reliable above…

Highly recommended and reliable above all they are polite

Helpful?
Luis
Luis
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I was struggling to find my last minute booking a flight . . .

I gave 5 stars because the agent Anna was very helpful and promptly responded to all my queries. I wouldn't hesitate in recommending this company at all and will be using for future trips too.

Helpful?
Bradley
Bradley
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

hidden cost neo tourism

we have booked with neo tourism for the past three times of travelling over the last 9 months. The first time was great with no problems at all. The second time we occurred extra cost at airport but did not complain. Finally last week we arrived at airport to find we had hidden cost again at the check in and when we mentioned to our rep at Neo tourism that we dealt with on booking, the rep was not helpful and said i cannot help you. Basically cut us off. Be carful of hidden cost make sure you have all your ducks in lines.

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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