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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
Ems
Ems
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Emma has been very helpful

Emma has been very helpful. No hard selling and accommodating. There was a bit of delay from the supplier or brokers though. Was a bit worrying. But Emma reassured me of my flights.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

A perfect Holiday

Everything was great as planned from finding the right package suited our budget. Anna( agent) was in touch, responded quickly whenever we needed support even while we were in Turkey. Affordable packages is definitely an attraction which includes a 4-5 star hotel stay plus flights is something worth mentioning.

Helpful?
Mr Christopher John Anorma Vil
Mr Christopher John Anorma Vil
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Anna had been so helpful and…

Anna had been so helpful and accommodating. Had a very smooth transaction with her. She’s a star! 👌🏻

Helpful?
Miss Melissa Michaelides
Miss Melissa Michaelides
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Excellent communication

Jasmin was very competent and built our perfect trip for us, she amended the details, at my request, to make it tailored made just for us .. we can’t wait to go .. thank you

Helpful?
customer
customer
1 reviews•New Reviewer
almost 3 years ago
4 out of 5 stars

Jasmin from Neo Tourism

I’m happy with the service provided. The staff are very helpful and easy to talk to. I will definitely recommend Neo Tourism to my friends and family.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Emma is very good kind and very…

Emma is very good kind and very approachable.

Helpful?
czarina detabali
czarina detabali
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

5 stars!

5 stars! Jasmin was excellent in handling my inquiry and very helpful. It was an easy transaction for us thanks to Jasmin who made our request possible. She remained professional, was patient enough in answering our queries and assisting us. Will definitely recommend. Thank you.

Helpful?

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Asuncion
Asuncion
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Anna is very nice person Excellent very…

Anna is very nice person Excellent very helpful

Helpful?
Marivic and Bel
Marivic and Bel
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

It was amazing Emma who transact our…

It was amazing Emma who transact our flight itinerary from the beginning to end, and we can’t say anything but absolutely grateful for a very quick transaction she deals with us and would highly recommend this travel agency and would contact again Ms.Emma for our future bookings. Thank you Ms.Emma From Marivic and Ms Bel in Thailand

Helpful?
Sunlion
Sunlion
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Someone you can trust

I would like to thank Emma for helping me book my family holiday. She was so polite, friendly, professional and really passionate on what she does. I would definitely contact this company again on my future travels.

Helpful?
Rodel Alpay Verzo
Rodel Alpay Verzo
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Excellent service very reliable…

Excellent service very reliable staff..Polite speaking..I very recommended for the great service ..I solemnly express my gratitude 🙏..see you in the journey.. Thank you Neo tourism.

Helpful?
Diana Piercy
Diana Piercy
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Most definitely five stars

Most definitely five stars, Anna was very friendly and accommodating. I will certainly use this company again. Highly recomended.

Helpful?
Honey Orr
Honey Orr
1 reviews•New Reviewer
about 3 years ago
4 out of 5 stars

Trusts and good Customerservice are…

Trusts and good Customerservice are extremely important in business Word of honour is another good one. Otherwise, Anna has been extremely helpful, follow up is great

Helpful?
Mike Branson
Mike Branson
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Stress free organised holiday

Excellent communication with William , we had one or two issues with hotels , travel times and airport choices but all resolved very satisfactorily . I will have no hesitation using Neo Tourism again. Let's just hope the holiday is a memorable one for all the right reasons 🙏😊

Helpful?
Ledwina
Ledwina
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Emma Smith is very helpful..I will…

Emma Smith is very helpful..I will recommend neo tourism

Helpful?
Myra
Myra
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Excellent

Excellent, fast and easy

Helpful?
Juvy
Juvy
1 reviews•New Reviewer
about 3 years ago
4 out of 5 stars

Thank you so much to Jasmine to helping…

Thank you so much to Jasmine to helping me to book my ticket

Helpful?
customer
customer
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Anna is very helpful

Anna is very helpful, she help us to find affordable flight . She replied straight away to all my queries .

Helpful?
Ricky Fajardo
Ricky Fajardo
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Emma

Good travel agency

Helpful?
customer
customer
1 reviews•New Reviewer
about 3 years ago
4 out of 5 stars

Helpful and honest

Helpful and honest

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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