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HomeNeo Tourism Reviews
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Neo Tourism Reviews

4.898355754857997 out of 5 stars
4.898355754857997 out of 5 stars
4.9
|Excellent|669 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.898355754857997 out of 5 stars
Excellent
5 out of 5 stars
615
4 out of 5 stars
47
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
3
669 reviews in total

Review summary

Neo Tourism receives overwhelmingly positive feedback, with many customers praising the helpfulness and professionalism of the staff, particularly Emma, Daniella, and Anna. Reviewers frequently highlight the excellent service from start to finish, noting that agents are patient, kind, and quick to respond to inquiries. Many express gratitude for the assistance in finding affordable flights and travel packages, emphasizing the ease of communication and the overall positive experience. However, a few customers mention encountering problems during the booking process, although these issues were ultimately resolved to their satisfaction. Overall, Neo Tourism is recognized for its exceptional service and commitment to customer satisfaction, making it a highly recommended choice for travelers.

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Based on reviews, created with AI

See what reviewers are saying

John
JohnFeatured

8 months ago

5 out of 5 stars

I spoken to Daniella

I spoken to Daniella, this evening, very polite, and very understanding, I will look forward to hearing from her again, when my flight opens up, Many Thanks John Wayne Roberts

Noly
NolyFeatured

8 months ago

5 out of 5 stars

Very excellent service from the start…

Very excellent service from the start to finish. Very highly recommended. They will find you the best deal or promo so you can save money to buy PASALUBONG. .

RUBEN TREATY
RUBEN TREATYFeatured

8 months ago

5 out of 5 stars

It’s A great service and

It’s A great service and I recommend My site … Amazing…….cheap flights and hotel package…. Ruben Treaty ……

Gazelle Field
Gazelle FieldFeatured

8 months ago

5 out of 5 stars

Emma is very patient helpful and kind.

Emma is very patient helpful and kind.

Filter by rating:
customer
customer
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Anna gave me a great service

Anna gave me a great service, she has always been helpful from the start and very understanding I will definetely use them again

Helpful?
Mrs De La Cruz
Mrs De La Cruz
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

wonderful service

wonderful service

Helpful?
Mr. Borromeo
Mr. Borromeo
1 reviews•New Reviewer
over 2 years ago
4 out of 5 stars

As a first timer it was great for a…

As a first timer it was great for a reason that after the purchased all the info’s was reviewed and sent via email and giving all necessary contact numbers for questions and follow ups. I think for me is essential for a travel agency should do. thank you 🤓

Helpful?
Wrp Nodner Naiugap
Wrp Nodner Naiugap
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

the cheap price,safe & convenient flight ser

Ma'am Jasmin is very responsive to everything i need to know....

Helpful?
Marife Torres
Marife Torres
1 reviews•New Reviewer
over 2 years ago
4 out of 5 stars

Good agent

It was very pleasant experience and the agent is very helpful and patient with all my queries over all. I will recommend this company to all my friends.

Helpful?
Jacqueline Dela Torre
Jacqueline Dela Torre
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Travel Agent Emma Smith was very…

Travel Agent Emma Smith was very patient in dealing with our travel preferences. We booked for almost 3 days via Neo Tourism and yet she was so consistent in assisting our travel dates.

Helpful?
Estelita Rodriguez
Estelita Rodriguez
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Miss Emma Smith you're the best!!

This is my first time to use this company to go home to my own country Philippines. My agent is very friendly, helpful and very accommodating. She did lots of efforts to find the best flight for me. Job welldone!! Thank you Miss Emma Smith!! God bless you and your company always!! MABUHAY!! ❤️

Helpful?

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customer
customer
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Nice people thank emma

Nice people thank emma

Helpful?
Lynda
Lynda
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

I would like to thank Emma of Neo…

I would like to thank Emma of Neo tourism helping us to book our ticket flight to the London. Highly recommended travel agent , friendly and excellent assistance throughout the process.

Helpful?
Mrs Nida Donnachie
Mrs Nida Donnachie
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Very accommodating and helpful and ging…

Very accommodating and helpful and ging u so many choices

Helpful?
MR PHILIP HERELLE
MR PHILIP HERELLE
1 reviews•New Reviewer
over 2 years ago
4 out of 5 stars

Customer Satisfication. satisfied with the help I received…

Very satisfied with the help I received from AnnA TAYLOR in choosing the right flight and a price which I am comfortable with. She showed professional in her work and customer care.

Helpful?
Alex
Alex
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Great experience

Great experience. Emma smith was able to assist me properly. Good job!

Helpful?
Teresa
Teresa
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Excellent Service

Anna, one of the staff was superb in assisting me all the way from departure to arrival of my holiday. She is an asset to Neo Tourism. I Will definitely book again for my future holidays abroad. Many thanks to Anna & Neo Tourism.

Helpful?
Von
Von
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. Jasmine was attentive and informative about my bookings. Very Professional!

Helpful?
Mardy Fernandez
Mardy Fernandez
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Friendly and accommodating for the inquiries

Janet Davis is very accomodating and helpful with my inquiries. She make sure that I am updated with the price while I’m waiting for my passport.

Helpful?
Michelle Barker
Michelle Barker
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Very pleased with the service

Very pleased with the service, very helpful, with recommend them, thank you to emma smith for helping me she's very helpful and very polite staff. Thanks Michelle Barker

Helpful?
customer
customer
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Emma was so responsive and helpful

Emma was so responsive and helpful. Thank you for your assistance .

Helpful?
Cecile
Cecile
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Very helpful and supportive staff

Very helpful and supportive staff, specially Jasmin, she helped me find the most affordable plane ticket. More power to Neo Tourism Thanks for helping your fellow Kababayans ☺️☺️☺️

Helpful?
Faujia
Faujia
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Yes imma’s beaccommodating especially when…

Yes imma’s been very accommodating when I was looking for fligth ticket highly recommended ,honest , helpful thanks

Helpful?
Felix Barcelos
Felix Barcelos
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Booking a Ticket

The Staff was so very Helpful and understanding. She talked and advised professionally. I cắn recommend your Company, Neo Tourism to those who wants to Travel somewhere.

Helpful?
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About Neo Tourism

Neo Tourism is a travel agency based in the UK, specializing in crafting personalized travel experiences for customers seeking to explore global destinations. The company offers a comprehensive range of services, including flight bookings, hotel accommodations, tours, and transfers. With a focus on customer satisfaction, Neo Tourism caters to a diverse clientele, including families, vacationers, and adventure seekers, ensuring that each trip is tailored to individual preferences and needs. The agency provides expert assistance in both English and Tagalog, making it accessible to a wider audience. Additionally, Neo Tourism offers flexible payment plans with low deposits and installment options, ensuring that financial considerations are manageable for travelers. All international flights booked through the agency are ATOL protected, providing customers with peace of mind regarding their financial security while traveling. Overall, Neo Tourism aims to facilitate memorable travel experiences by combining expert guidance with competitive pricing.

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