Brilliant customer service
Brilliant customer service, I’ve been using them for a while now.

11 months ago
This company doesn't have trustworthy practices with hidden fees and They charged my credit card without consent. Very poor communication and customer service. I will spend my money and shop elsewher... See more
11 months ago
C’est vraiment WOW!! Le plaisir ( dure ) très longtemps nous adorons moi et ma femme. Merci Rocky…! Pour le bon service! Ps. À 70 ans ça rajeunit beaucoup ❤️ Et depuis plusieurs moi!
11 months ago
I appreciate how efficient Rocky health is! The doctor got in touch with me within a few days and sorted everything out. Got my medicine safely delivered.
Brilliant customer service, I’ve been using them for a while now.
Great communication and quick delivery
I ordered Ozempic for $399, which was supposed to include a consultation. After I was charged, they did not follow up with me. The next day, I tried to contact them via message and email to schedule the consultation but received no response. I am giving them 2 stars because at least they are willing to refund me.
I’m so impressed with this company and I did a lot of research before putting my trust in them . They are accredited by the Ontario College of Pharmacists. Their staff consists of doctors and nurse practitioners and they are very thorough. Great and professional service overall!
Did not receive package.
The products work as described and you get to talk to a real doctor about what is best for you they check in to make sure it is working shipping is fast and customer service is great couldn't be happier!
Renella was great with helping & update my infos. What a great customer service!
Fantastic experience . Renella, looked after my concerns quickly.
First order was ok. Second order was really bad, limit scam Order a product, paid for it, and received another product. The excuse they found is : check your prescription. Well, just sell me what i can buy. Do not sell me something, and then send me another one because i cant have it. I did not want to have and to pay for your replacement. Easy. In the end, i will never order from them again. Update: still not received what i order/paid for.
Really good customer support from Jaymee
Merci pour ce merveilleux service
My problem was solved quickly
Great communication. My questions were answered promptly. My doctor was caring and asked the right questions. I feel confident I’m getting the medication I need in a timely fashion.
Had a minor issue with the order status after completing the whole screening process for hairloss products. I contacted the customer support team and Jaymee helped me out in a matter of minutes to get everything sorted out. Super easy and straight forward communication.
I was assisted by an agent named Jaymee, all my questions were professionally answered and I got the solution I needed. Shout out to Jaymee and to the organization for recruiting top people.
I was not satisfied with the product I received. However, when I contacted customer service, I was provided with a full refund. I appreciate that they honour their guarantee.
I ordered in may and finally received first order August 30th.
Use them for semiglutide and they are legit. Once you've done your lab work it ships pretty quick. You must contact your clinician to get your next shipment. I reside in Québec, good to mention your lab work may come from a registered (without frontier nurse practioner). They must look the license of the physician under the nurse without frontier or else they won't be able to verify them. Tell your blood work lab about that if in Quebec.
I had a small problem with one of my order,i mentionned my problem in the chat on my profile within a couple of hour got a call from them saying my problem was taking carev of. Thank you Renella Evangelista for youre great service . Just happy with my experience with myrocky.ca
I do not like the fact you have to cancel or you just keep charging every month! That’s a way to rip people off.
Based on analysis of 92 reviews rated 1-2 stars for Rocky Health
“Very poor communication and customer service”
“This company doesn't have trustworthy practices with hidden fees and They charged my credit card without consent”
“I ordered and was not given my medication prescription”
“Predatory card scam that will have you closing and re opening your bank account, not to mention half of their pills d...”
“No response”
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Rocky Health is a dedicated review platform that provides consumers with a space to share their experiences and opinions about various health-related services and products. By facilitating honest feedback, the company aims to empower users to make informed decisions regarding their healthcare choices. Its platform serves as a valuable resource for individuals seeking trustworthy insights into healthcare providers, wellness products, and related services. The target audience for Rocky Health includes consumers looking for reliable information on health services, as well as businesses in the healthcare sector aiming to enhance their reputation through customer feedback. The company's commitment to fostering transparency and trust within the healthcare industry positions it as a significant player in the online review space. With an easy-to-navigate interface, Rocky Health allows users to contribute reviews and ratings, thereby promoting a community of shared knowledge and experience.
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Rocky Health receives a largely positive reception from customers, with many praising the quick and friendly support, efficient service, and high-quality products. Reviewers frequently highlight the exceptional customer service, noting that staff are attentive and responsive, which enhances the overall experience. Many express satisfaction with the ease of communication and the professionalism displayed throughout the process. However, there are notable concerns regarding trustworthiness, with some customers reporting issues related to hidden fees and unauthorized charges. A few reviews mention poor communication and service failures, which detracts from the overall sentiment. Despite these criticisms, the majority of feedback reflects a positive experience with Rocky Health.
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