Review summary

My Home Move Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Great Experience

I wanted to write a review to give a big shout out to Ryan MacCallum. I have had a few properties fall through and have used My Home Move Conveyancing each time. Today Ryan MacCallum transferred a file so efficiently and made the process so simple and easy to the point within an hour I was working through my checklist. Absolute amazing experience. He was so kind and patient and was open to answering any and all questions that I had. Brilliant service and would recommend to anyone. And a huge thank you to Ryan for today. :-)

Very helpful for the initial signing up…

Very helpful for the initial signing up process.

Great customer service

Great customer service, this is the 5th time I have used My Home Move Coneyancing and everytime I have had a good experience. I have been helped by Ryan MacCallum who was really helpful and answered all my questions. 10 out of 10, thank you Louise

SV
Very informative

Very informative, transparent and quick

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All reviews

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Showing 941 - 950 of 996 reviews
MS
5 out of 5 stars

Very understandable team

Very understandable team

Date of experience: March 27, 2024

A
5 out of 5 stars

Connor has been a great help with…

Connor has been a great help with starting the process, and always knowledgeable on various aspects

Date of experience: March 27, 2024

PL
5 out of 5 stars

Connor was polite and helpful

Connor was polite and helpful. Made everything easy to understand

Date of experience: March 27, 2024

A
5 out of 5 stars

Excellent

Good experience so far. Connor Morson was very helpful in explaining my quote to me fully and describing how the process would work

Date of experience: March 27, 2024

M
5 out of 5 stars

Conveyancing quote

I rang today for a conveyancing quote, the gentleman that I spoke was friendly and approachable, he explained the quote and procedures and what will happen next. I happily accepted the quote.

Date of experience: March 25, 2024

RS
5 out of 5 stars

Really great service

Really great service, Tom was really helpful and gave us all the help and information we needed. Made the process very simple and slick Will defo recommend

Date of experience: March 25, 2024

VC
1 out of 5 stars

Long waits and no replies

Attempted to instruct MHM for the purchase of our first property. The quote was promising, but the next steps were all automated with no support. After signing up to the website, MHM requires to upload several documents. The automated portal generated a higher quote due to higher tax land, despite us being first-time buyers on a new build property. We chased an update, first meeting with our conveyancer and a new quote for 10 days with no response. We received an unhelpful response from another member of the team after calling directly, who signposted us to a phone number to book our first appointment, which did not exist. The first prompt reply we have received was after we asked them to rescind our instruction. Unsatisfactory service, guidance and customer support. Please, avoid.

Date of experience: March 25, 2024

c
4 out of 5 stars

Good communication very helpful.

Good communication very helpful.

Date of experience: March 24, 2024

S
5 out of 5 stars

Arti was so polite and friendly and…

Arti was so polite and friendly and patiently answered all my questions. Not once did I feel as though she was in a rush to get me off the phone or that it was too much bother for her answering my multitude of questions. So glad I got to speak to Arti.

Date of experience: March 22, 2024

L

LL

US

5 out of 5 stars

Great Communications!

I'm still working through the conveyancing bit, but was able to contact Connor and Sean to work on my quote (to match one I'd had on a property which fell through) and ensure I was assigned to the same conveyancer. They were also able to move over things from the previous file which was a great time saver. Hopefully the whole sale goes through smoothly but working with Connor was very easy - all done via WhatsApp

Date of experience: March 22, 2024

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