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Review summary
My Home Move Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I wanted to write a review to give a big shout out to Ryan MacCallum.
I have had a few properties fall through and have used My Home Move Conveyancing each time. Today Ryan MacCallum transferred a file so efficiently and made the process so simple and easy to the point within an hour I was working through my checklist. Absolute amazing experience. He was so kind and patient and was open to answering any and all questions that I had. Brilliant service and would recommend to anyone. And a huge thank you to Ryan for today. :-)
Great customer service, this is the 5th time I have used My Home Move Coneyancing and everytime I have had a good experience.
I have been helped by Ryan MacCallum who was really helpful and answered all my questions.
10 out of 10, thank you
Louise
Just started the process. Got a fixed fee quote through coop. Coop passes me on to my home move conveyancing. They gave me the wrong quote. I clarified what the final cost would be. Then they passed me to premier property lawyers who gave me a different quote. Their quote stated it was the cost for a typical sales like mine. Within a day they have increased the charge by £75 which they said was a 'mortgage' charge. Are they trying to say a mortgage is not part of a typical purchase? I'm messaged them about this and another unnecessary charge they added to my case. They only responded to one of my queries so communication doesn't feel great.
This is a farce. Fixed fee but keeps changing. Also why have I started with coop the my home move conveyancing and ended up with premier property lawyers?
I feel I have to move to competitor as if this is how they are at the beginning of their service I'm worries how bad it will get down the line.
I got in contact with Becky to ask about a specialized conveyancing service. Unfortunately, her company does not deal with that. However, she went above and beyond and found one for me, on her own accord. On top of that, the other conveyancing does not cause an arm and a leg! I think that says a lot about her work ethics. I would definitely engage her expertise in the future, if there's opportunity.
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