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Review summary
My Home Move Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I wanted to write a review to give a big shout out to Ryan MacCallum.
I have had a few properties fall through and have used My Home Move Conveyancing each time. Today Ryan MacCallum transferred a file so efficiently and made the process so simple and easy to the point within an hour I was working through my checklist. Absolute amazing experience. He was so kind and patient and was open to answering any and all questions that I had. Brilliant service and would recommend to anyone. And a huge thank you to Ryan for today. :-)
Great customer service, this is the 5th time I have used My Home Move Coneyancing and everytime I have had a good experience.
I have been helped by Ryan MacCallum who was really helpful and answered all my questions.
10 out of 10, thank you
Louise
Ranvir was polite, personable and efficient. We called him late in the day and we needed our account set up by the end of the day to be able to forward to our vendor's estate agent. He did this within half an hour and we could progress.
Thomas Elliott was really helpful as I am a first time buyer, he ran through everything with me got back to me super quick and we managed to get the deal done within the hour.
Its really straightforward to upload all your docs online. If you need any support or have any questions you can contact Move Specialists rather than waiting for a response from the conveyancer themselves. My Move specialist, Connor, has been fantastic so far. He's responded to my emails quickly and efficiently. I'm really pleased with the overall level of service, and I'd recommend them to anyone.
This was my first call to the company based on a friend's recommendation. Ryan was helpful and patiently listened (to a lot!) and answered all my questions. His answers were open and honest and I appreciated not feeling pressured in what is an already overwhelming process. I anticipate this level of honesty and professionalism will continue and look forward to working with Ryan until completion. Thanks so far!
Tom was very professional, personable and relayed all the details and information regarding the purchase and what was involved, great customer service and highly recommend.
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