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HomeMy Trip Online Reviews
My Trip Online logo

My Trip Online Reviews

4.036 out of 5 stars
4.036 out of 5 stars
4.0
|Great|1,000 reviews

TrustScore

4.0
4.036 out of 5 stars
Great
5 out of 5 stars
579
4 out of 5 stars
141
3 out of 5 stars
139
2 out of 5 stars
19
1 out of 5 stars
122
1,000 reviews in total

Review summary

My Trip Online receives a generally positive reception from customers, with many praising the service for being easy to use and providing a great overall experience. Reviewers frequently highlight the speed of the booking process and express satisfaction with the quality of service, often using phrases like "good" and "great." However, there are notable concerns regarding the subscription model, with some customers feeling misled and labeling the service as a scam. Additionally, a few users mention frustrations with the system, describing it as annoying or nonsensical. Despite these criticisms, the majority of feedback remains favorable, indicating that many consumers appreciate the service offered. Overall, My Trip Online is viewed positively, though potential users should be aware of the subscription issues.

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Based on reviews, created with AI

See what reviewers are saying

GH
GHFeatured

5 months ago

3 out of 5 stars

complicated

complicated

norberto  bastia
norberto bastiaFeatured

5 months ago

5 out of 5 stars

Easy and fast

Easy and fast

Nikoo
NikooFeatured

7 months ago

5 out of 5 stars

Don’t care why am inhere

Don’t care why am inhere

segun alaka
segun alakaFeatured

7 months ago

5 out of 5 stars

Good

It's okay, nice

Filter by rating:
lise roy
lise roy
1 reviews
7 months ago
3 out of 5 stars

Compliquée

Compliquée

Helpful?
nabi laye moussa oulare
nabi laye moussa oulare
1 reviews
7 months ago
5 out of 5 stars

Woodruff kgudatv

Woodruff kgudatv

Helpful?
alberto  san josé
alberto san josé
1 reviews
7 months ago
5 out of 5 stars

Muy buena la experiencia

Muy buena, todo correcto

Helpful?
Philip Cockbain
Philip Cockbain
1 reviews
7 months ago
5 out of 5 stars

Easy to comp[lete

Easy to comp[lete

Helpful?
antonio melo
antonio melo
1 reviews
7 months ago
5 out of 5 stars

QUE BUEN SERVICIO

QUE BUEN SERVICIO

Helpful?
Chris Procopiou
Chris Procopiou
1 reviews
7 months ago
5 out of 5 stars

Fantastic and easy

Fantastic and easy

Helpful?
Augusto Miranda Macías
Augusto Miranda Macías
1 reviews
7 months ago
3 out of 5 stars

No entiendo porque cobran

No entiendo porque cobran

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
metodia  kristo
metodia kristo
1 reviews
7 months ago
5 out of 5 stars

Great

Very good, great

Helpful?
mark ferguson
mark ferguson
1 reviews
7 months ago
5 out of 5 stars

Great stuff

Great stuff

Helpful?
Simone S
Simone S
1 reviews
7 months ago
1 out of 5 stars

SCAM ALERT

SCAM ALERT I booked tickets to the Musée d'Orsay through My Trip Online, believing I was making a simple one-off purchase. Days later, I was shocked to find a €79 charge for a “subscription” I never knowingly agreed to. There was: No visible mention of a subscription on the checkout page No clear opt-in No reminder email before the charge And only vague post-purchase emails that said nothing about future payments When I contacted the company, they first offered 20%, then 50% back — but still refused a full refund. I later discovered dozens, if not hundreds, of similar reviews, all describing the same tactic. You can report them to: SignalConso – France’s official consumer platform UK ICC (UK International Consumer Centre) The European Consumer Centres Network (ECC-Net): just search “ECC-Net complaint” to find your local centre Or request a chargeback from your bank due to misleading billing This business relies on confusion, not transparency. Until their practices are fixed, avoid at all costs.

Helpful?
Steve
Steve
1 reviews
7 months ago
5 out of 5 stars

Great. Fantastic.

Leave me alone. I am just trying to check in.

Helpful?
ruth mimran
ruth mimran
1 reviews
7 months ago
3 out of 5 stars

too controlling

too controlling

Helpful?
Miss Robinson-Grant
Miss Robinson-Grant
1 reviews
7 months ago
1 out of 5 stars

DO NOT USE!!!

DO NOT USE!!!! Tricked me into paying £1 to check in ( which i didn't do in the end as found the airline company website )then took 79 pounds out four days later. contacted the bank who has block the company and refunded me. Just as well as i have received an email today from mytrip online saying they will not refund me as i am out of the free trial period! what free trail period only last 4 days??!! absolute scammers!

Helpful?
Ken Smith
Ken Smith
1 reviews
7 months ago
4 out of 5 stars

Easy to use and to understand the…

Easy to use and to understand the process

Helpful?
michel castelli
michel castelli
1 reviews
7 months ago
4 out of 5 stars

Test test test test test test

Test test test test test test

Helpful?
Christopher Horley
Christopher Horley
1 reviews
7 months ago
3 out of 5 stars

too longwinded

too longwinded

Helpful?
marlene azzopardi
marlene azzopardi
1 reviews
7 months ago
5 out of 5 stars

THE ON LINE BOOKING IS USER FREINDLY

THE ON LINE BOOKING IS USER FREINDLY

Helpful?
Georgina
Georgina
1 reviews
7 months ago
4 out of 5 stars

Hopefully it’s been booked correctly

Hopefully it’s been booked correctly. So far so good.

Helpful?
taylor mchugh
taylor mchugh
1 reviews
7 months ago
5 out of 5 stars

Fast and easy to complete

Fast and easy to complete

Helpful?
momchil nekov
momchil nekov
1 reviews
7 months ago
5 out of 5 stars

No title

Don’t want to explain! Please le me proceed ahead

Helpful?
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About My Trip Online

My Trip Online is a travel management platform that provides a range of services designed to enhance the travel experience for individuals and families. The company offers tailored holiday planning, enabling customers to find the lowest fares and customize their trips according to their preferences. With a subscription model priced at $79 every three months, users can access a variety of travel-related services, including a complimentary three-day trial. The platform features a concierge service that assists with reservations and transportation arrangements, ensuring a seamless journey for its clients. Additionally, My Trip Online provides a fast track service to expedite airport formalities, along with automated check-in options to streamline the boarding process. This comprehensive approach to travel management caters primarily to travelers seeking convenience and efficiency, making it an ideal choice for those looking to simplify their travel arrangements.

Company information

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