The right people to let out my property
Everyone I've dealt with a Mundys have been extremely professional, friendly and knowledgeable. They have made the whole process of letting and re-letting my property a breeze.
Mundys Estate Agents has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Everyone I've dealt with a Mundys have been extremely professional, friendly and knowledgeable. They have made the whole process of letting and re-letting my property a breeze.
After self-managing my portfolio for many years I am now too old to deal with all the hassle. As Mundys have given excellent service when selling property for me and finding tenants I decided to bite the bullet and get a quote for management. I am SO pleased I did. My fears of a reduced income because of fees were countered by the increased rents negotiated with tenants. Mundys have been utterly reliable, helpful and professional throughout, fair to me and my tenants. I wish I had done it years ago. A big 'Thank You' to Hymie and all the team, you are all wonderful.
The service provided was prompt and responsive. I was kept in the loop at all times and found the staff very friendly and approachable and we're always happy to deal with any queries I may have had. There was always somebody readily available at the end of the telephone if and when I needed to call. Overall a great service.
Excellent customer service relations and understanding clients needs
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My partner and I had a wonderful experience with Mundys sorting out our first home in rented accommodation. Special thanks to Sam also from Lincoln store!
Date of experience: July 11, 2020
US
A friend recommended Mundys to us and we have not been disappointed. Their service has been excellent and communication has been outstanding, I would like to take this opportunity to thank them all, we spoke to several staff members and each one was first class. I would not hesitate in recommending Mundys.
Date of experience: March 30, 2020
Avoid at all cost. I rented a house from these scumbags a couple of years ago. They hid mould with furniture. There was an insect infestation that happened between me viewing and moving in. The washing machine would leak the electric would cut out (not metered) and the rude individual in the office thought she could diagnose and have me fix the electrical fault over the phone with neither of us being qualified. Save yourselves the headache and buy a tent.
Date of experience: September 6, 2019
The worse estate agents I’ve ever delt with. Put my house on the market with Mundys as I was buying a new build off them so thought they would push for a quick sale. I had agreed a price on the new build with the local builder who said I would have first refusal. 5 months on the market and 1 viewing that wasn’t even serious I lost the house in Skellingthorpe as Mundys agreed to sell it behind my back without consulting me for £25000 more than the original asking price. I went with another local estate agents who had three offers over the asking price within the first week of it being on the market at the same price! When I rang Mundys they said it’s just the market is quiet at the moment and they are doing everything they can to promote it. Even the estate agents I sold with said you shouldn’t of had any problems selling this house with them. I am looking to take this further as I believe this could be happening to a lot of customers and not even realising.
Date of experience: January 30, 2018