Review summary

Mundys Estate Agents has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

MF
The right people to let out my property

Everyone I've dealt with a Mundys have been extremely professional, friendly and knowledgeable. They have made the whole process of letting and re-letting my property a breeze.

After self-managing my portfolio for…

After self-managing my portfolio for many years I am now too old to deal with all the hassle. As Mundys have given excellent service when selling property for me and finding tenants I decided to bite the bullet and get a quote for management. I am SO pleased I did. My fears of a reduced income because of fees were countered by the increased rents negotiated with tenants. Mundys have been utterly reliable, helpful and professional throughout, fair to me and my tenants. I wish I had done it years ago. A big 'Thank You' to Hymie and all the team, you are all wonderful.

NT
Quality, friendly service.

The service provided was prompt and responsive. I was kept in the loop at all times and found the staff very friendly and approachable and we're always happy to deal with any queries I may have had. There was always somebody readily available at the end of the telephone if and when I needed to call. Overall a great service.

Excellent customer service relations…

Excellent customer service relations and understanding clients needs

Company details

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Contact info

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Website

mundys.net

All reviews

49 total • Write a review

Showing 1 - 10 of 45 reviews
FO
5 out of 5 stars

The service rendered was professional

The service rendered was professional. Our Property Manager, Donna was also helpful.

Date of experience: March 17, 2025

Dk
5 out of 5 stars

they are very professional and…

they are very professional and systematic

Date of experience: March 15, 2025

JA
5 out of 5 stars

Donna Knapp

Donna was so helpful throughout my process. Kept in contact and responded quickly to any of my queries. Would recommend.

Date of experience: March 13, 2025

AS
5 out of 5 stars

Mundys have been fantastic both with my…

Mundys have been fantastic both with my sale and letting my property also. The team are communicable and very helpful.

Date of experience: March 13, 2025

CB
5 out of 5 stars

So Helpful

We have lived in a house for 5 years which was managed by Mundys and during that time there have been several maintenance issues which have been dealt with very promptly so inconvenience was at a minimum. We have now left to buy our own house and John Mulhall was responsible for the inspection and the return of our deposit and he was so helpful throughout, keeping us informed and chasing up the landlord to reply and guiding us through the Deposit Protection Service procedure to enable us to receive the refund. We are very grateful to John for all his help.

Date of experience: February 20, 2025

AL
5 out of 5 stars

We chose this company to look after our…family home

We chose this company to look after our house while we away and wow they haven’t disappointed! All the staff are so knowledgeable and nothing is too much trouble for them. So glad we chose them. Brilliant work Mundys. Keep it up!

Date of experience: January 29, 2025

JS
5 out of 5 stars

I’ve found Mundy’s to be a reliable and…

I’ve found Mundy’s to be a reliable and proactive agent for me. They communicate well so I’m never unsure of what’s going on with my property. I trust them to act on my behalf.

Date of experience: January 29, 2025

P
5 out of 5 stars

Amazing

Amazing! We have just finished the process of selling - and moving - my 86 year old mother. From professional valuation - not hyperactive sales person - who actually looked at the outside space not just the number of bedrooms, to the photographer and brochure the start was brilliant. But it’s what came next that has blown me away. Lorraine and Claire you are special people. Yes, you have a job to do but you cared! You understood she was old and she’d been there 52 years. You understood it was hard sometimes. You were patient but still got the job done when it needed doing. Can’t fault anyone at Mundy’s Lincoln, as I know you looked after our buyer too. You are very good at what you do! Thank you!!! Would recommend you to anyone ( as some old friends recommended you to me!)

Date of experience: January 28, 2025

LH
5 out of 5 stars

Thorough and Efficient Management

Mundys have been brilliant at managing my property. So thorough and fair with landlord and tenant. I'm always notified straight away if the tenant has any issues and they are quick to sort contractors to fix these. Also, recently i had a tenant move out and we needed to claim for cleaning. Jack from Mundys made the deposit return process smooth and straightforward. Thank you!

Date of experience: January 24, 2025

M
5 out of 5 stars

Thank you Jack

I just wanted to thank Jack Mulhall at Mundys for making the deposit return process painless. It has been a pleasure dealing with Jack and as a tenant who has had some not so great experiences over the last 7 years, this interaction has been seamless, painless and quick. Thank you Jack and I hope you find a dream tenant for the property.

Date of experience: January 16, 2025

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