MSC Cruises UK & Ireland Reviews

Food are good both in buffet or complimentary restaurant. Housekeeping services is superb very customer focused. Night shows are very well organised and enjoyable. Welcome service of complimentary restaurant can be more flexible for timeslots outside selected one, ie walk-in or first-come-first-serve, in that a soon-coming member of the same group can be counted in allocating table

A very well worth it experience. The selection of food, the variety and amount of food at the buffet was worth it. There are lots of activities for both the young and the young at hearts to keep everyone happy

The actual cruise was fantastic, beautiful ship, excellent food and great service from friendly staff. Getting to the ship, and getting home was a nightmare, as MSC left 13 of us from the Manchester flight at Barcelona port. The flight home was cancelled and had to arrange our own hotel and transfer even though we had booked a package with MSC.

❤️Stayed on the MSC World Europa❤️ in the yacht club duplex suite. Butler service was beyond superb. Subash (our Butler) and Levito (his assistant) are wonderful people. They are so dedicated and professional. Nothing was any trouble at all. We have never had service like this before, and they both made our holiday truly sensational. We cannot thank them enough. We wish you all the very best Subash and Levito! Everything about this one week holiday was sensational. The food, alcoholic cocktails, waiters/waitresses, bars, restaurants, live shows, and the whole feel/experience of the ship is truly remarkable. The MSC WE went way beyond our expectations. It was a bit pricey, but this was my partners 60th birthday present…so all worth it! We would highly recommend MSC to anyone…if we had enough savings, then we would book another MSC trip in a heart beat…we have unforgettable wonderful memories ❤️

Not as good as other MSc ships but staff went above and beyond and ports were amazing

Great cruise and amazing staff. Excursions overpriced though - book independently

We had a wonderful family cruise on the MSC Virtuosa. Staff were friendly, food was great and the whole ship had a good vibe. I would definitely book again , such good value for money

We have done nearly 30 MSC cruises and this cruise was very very good, food, staff everything was great

Great cruise by msc Michael at master of the seas is the best waiter, never had to wait long to be served or get drinks.

Generally a good cruise on a lovely ship

I recently cruised aboard MSC Seaside, and while there were some memorable highlights, the experience was also marked by a few major frustrations—especially around logistics and crowding. The Good Let’s start with what MSC got right: the main aurea dining room staff were absolutely fantastic. Friendly, efficient, and always ready to accommodate, they really elevated the dining experience. The service here felt personal and polished—definitely one of the high points of the trip. The ship itself is older but nice, and plenty of space in aurea sundeck to relax and unwind. There were some lovely moments enjoying the sea views and warm weather. The Not-So-Good Unfortunately, there were several areas that left a lot to be desired: Naples Airport Arrival = Chaos: The embarkation process, particularly coming through Naples Airport, was disorganized and chaotic. Long waits, unclear instructions, and poor crowd control made for a very stressful start to what should have been a relaxing vacation. Buffet Madness: The buffet was consistently overcrowded and hectic. Finding a table was a challenge at almost any time of day, and the atmosphere felt more like a busy food court than a peaceful dining area. This really detracted from the overall enjoyment, especially when compared to other cruise lines that manage traffic flow more smoothly. Final Thoughts MSC Seaside has potential, and the main dining room aurea service was top-tier. But the chaotic embarkation, disembarkation made the overall experience feel more stressful than it should have. If MSC can improve crowd management and streamline their logistics, the cruise would be far more enjoyable.

This is our 2nd time on the MSC Virtuosa, and we are already hoping to plan a 3rd. The staff are all amazing, They could not accommodate my family and I enough. The ship was spotless clean and the entertainment was great. My only complaint is that i wish i'd booked more than one week. Commitments and family couldn't make this possible on this occasion.

Entertainment, Food quality and drinks package excellent . 1st cruise with 2 teens and loved it

Overall my experience in Yacht Club was positive, only spoiled by some small things that were slightly vexing - lack of attention to detail in a few areas.

Beautiful ship, excellent service, food and drink fantastic, huge range of entertainment, great atmosphere in the theme parties. Overall superb experience, only downside is the lack of shade by the pool, to many photographers, cost of WiFi and d excursions (probably the same on all cruises),

the whole experiance

The ship was well equipped and well maintained. Our experience of MSC Cruises was amazed with quality of food and the friendliness of all staff throughout the ship.

Just amazing experience

The virtuosa is a lovely ship

Was great holiday relaxing