Review summary

Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Great service!

I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really

c
Great service

Great service, efficient and fast.

HG
VERY TERRIBLE EXPERIENCE

VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!

P
Does the job

Does the job, but very slow internet.

Company details

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All reviews

589 total • Write a review

Showing 491 - 500 of 585 reviews
PH
5 out of 5 stars

Extremely handy!

Extremely handy service for when youre moving house and waiting for broadband to be installed. Fast delivery, east setup, multiple devices can connect and can easily extend rental if needed.

Date of experience: April 24, 2023

VM
5 out of 5 stars

Easy useable service

Easy useable service

Date of experience: April 21, 2023

PD
5 out of 5 stars

Perfect service

Perfect service , helped us during moving house & keep 2 teenagers happy . Everything went like clockwork , very simple & efficient. Thanks .

Date of experience: April 20, 2023

C

CPM

US

5 out of 5 stars

A great system

A great system, easy to set up and easy to return at the end of this hire.

Date of experience: April 20, 2023

aA
5 out of 5 stars

Great service

Great service, I used this company twice recently and both times delivery was quick and all email enquiries were dealt with speedily. The Wi-Fi network was efficient…and I’m in Cornwall which is notorious for hit and miss Wi-Fi. I would use this company again

Date of experience: April 19, 2023

DR
5 out of 5 stars

Amazing experience

Amazing experience! Received the router very quickly and securely in the mail. It was easy to set up and started working immediately. I was able to easily extend my period when I needed to. Mail back instructions were clear. This service literally saved us after we’d just moved! I was able to work from home and we were able to do everything my husband I needed to. Only thing is the wifi was weaker at night time (after 10 pm).

Date of experience: April 18, 2023

L
5 out of 5 stars

Positive experience

Customer service was prompt, polite and helpful over emails. The hub definitely have more coverage than hot spotting off of my phone. Overall a positive experience. Thank you!

Date of experience: April 18, 2023

TK
2 out of 5 stars

2 stars is generous

I gave a 2 star just because it sometimes works on some devices but thats generous. There is no way to call their customer services to have a proper discussion, when the Internet works on my work laptop teams is very laggy and I'm unable to connect my TV to the Internet. Its pretty useless and considering the price I'd explore all other options first.

Date of experience: April 4, 2023

R
5 out of 5 stars

Lifesavers!

Easy and pleasant experience, helped me out when my broadband connection was delayed in new house.

Date of experience: April 2, 2023

MP
1 out of 5 stars

Similar to Holly’s review from Feb 8th

Update: The unit was rented under my spouse's name, Rhonda Fairweather and an inquiry was submitted Saturday afternoon. Similar to Holly’s review from Feb 8th, while their website indicates their routers are great for gaming and streaming, this is not the case. Our phones and tablets connect without issues, but it will not allow smart tv’s or our PS5 to access the internet. This appears to be an intentional setting on their part. We will be returning it ASAP, as using our phone’s as hotspots is a better option

Date of experience: April 1, 2023

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