Great service!
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
4.5
Excellent
589 reviews
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Review summary
Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service, efficient and fast.
VERY TERRIBLE EXPERIENCE
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
Does the job
Does the job, but very slow internet.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
movinginternet.co.uk
All reviews
589 total β’ Write a review
Showing 121 - 130 of 585 reviews
SK
Good, efficient, no fuss
They swiftly delivered a router which worked well, providing good and reliable broadband, during my house move. Fulfilled a vital need, easy to order, no fussβgenerally they made it easy and uncomplicated. Would recommend. +
Date of experience: April 24, 2024
J
JFN
US
Excellent
Easy, straightforward, and effective. We had a baby camera, laptop, and three phones on it. We watched Netflix at night too with no issues. Easily extended which we did because our permanent internet took a little long to install properly. Would use again and recommend!
Date of experience: April 24, 2024
ML
The router arrived promptly
The router arrived promptly, ordered on Saturday night for hire on the Tuesday and it was with me before 8am Tuesday. Easy set up; plug in and go, password on the modem. We could play games and watch TV on the PlayStation and have a couple phones connected with little issues however if my sonwas then to put his switch console on or if we wanted to use the alexa that was too much and it would slow down to a regular buffer. I'd say that should be expected from a temporary device and we just adjusted our usage to accommodate it. I was a bit worried about fines and not getting deposits back; the customer service made it very clear what day I needed to post on and they can see when I posted from the tracking info so no worries for if post is slow. It was one less thing to stress about when moving house and I would definitely recommend.
Date of experience: April 20, 2024
dd
Fab service from Moving internet.
Fab service from Moving internet. I had a major problem with my BT internet. I ordered a temporary modem from Moving internet, it came next day and worked straight away. Very easy to setup.
Date of experience: April 19, 2024
J
JB
US
Moving house
When moving house, we found out we would be without internet for over a week until installation completed. Having not heard of moving internet before, I was hesitant as to how good it would be but it did exactly as set out on its internet page. Router arrived swiftly (over a bank holiday weekend), plugged in and everything worked and internet speed was fast. Had to extend time period, was no trouble and easy to do. Router returned and deposit back in my account quickly. No negatives - brilliant service!
Date of experience: April 19, 2024
AK
AVOID - NOT TRUSTWORTHY
AVOID - UNTRUSTWORTHY COMPANY! Arrived days after the date it was supposed to, they refused to refund me, and then ghosted my emails sent about this (but funnily enough someone called Lillian was responsive when wanting my business). Am now going via my bank to get a refund. No doubt they will reply to this review with some rubbish, but my advise is to avoid. _____ JUST ADDING TO THIS: as predicted, this company has replied to my review with a load of absolute rubbish. However, on a positive note, this has led to them rightly refunding me. I still have not received any reply from my last 4 emails though. Rubbish customer service, unless you hare yet to buy!
Date of experience: April 18, 2024
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