Over a year ago
Grandad hired a car Christchurch store. Old cars but good price. Wasn’t very happy with car but expected with low price. Blonde lady take us to airport very nice and funny made better experience.
Over a year ago
Exactly what we were after - seamless experience.
Over a year ago
Very friendly, fast service I could extend my rental easily. The car already had some scratches, but they took pictures of it and it was no problem when I returned it. Clean car, I had no problems at... See more
Great service from Mode team members at Queenstown. Both pick up and drop off were easy, quick and with friendly people.
Very helpful & accomodating. Very good prices. Tim was exceptional with assisting me with my booking nd adjustments that I needed to make which were probably rather annoying but Tim sorted it all with ease and a smile.
Good Car! Good Service!
Great experience with Mode and staff from pickup at the airport, vehicle pick up/drop off to dropping us off at the airport. Everything was smooth.
The whole process of renting, collecting the car and returning was smooth. The staff are very accommodating.
Helpful staff, quick transfers, fair pricing
I had an excellent experience renting a car with Mode. The pickup at the airport and the drop-off were both on time. The car was new and in great condition. I couldn't believe how affordable the price was! I wholeheartedly recommend Mode to anyone looking to rent a car.
This is the 2nd or 3rd time I have rented a car through Mode Rentals in Christchurch and the experience is always excellent, from pick up to drop off. I like the flexible insurance options and the rental rates are reasonable. They also refund a taxi fare to the airport for up to $30 for after hours returns. Thanks guys.
Nice car, good pick up and drop off service and great price. Well done Mode . 5/5.
Met us in person outside office hours to handover keys. Very thorough list of photos of vehicles condition was emailed to us. Our Toyota Rav 4 hybrid was in brilliant condition and was a pleasure to drive. Certainly enhanced our holiday experience.
Great service and good reliable vehicle at a great price. Just what I needed.
easy booking, easy pick up, great price, just an all-round great service, car was clean and what i ordered, would recommend highly
Great customer care and happy with the car we received for rental. Thanks team!
Great service, friendly staff and a quality rental vehicle.
From the start, communication was helpful, professional and accurate. What with my change of dates, late arrival due to flight detour to Sydney(!) and addition of son as driver, all went very smoothly upon pick up and drop off. Car was excellent. Drove well and did all we needed. Will use Mode again! Thank you :)
Team at Mode rentals are superb in communications, providing top notch service. The Rav4 that we rented was pretty new and in good condition. I would definitely hire vehicles from Mode in future as they know what they are doing.
Thank you to Tim and Sarah for your wonderful service. Highly recommend mode rentals Wellington for affordability and customer service. Clean well maintained vehicles, friendly and helpful service.
Hassle free. Price reasonable. Great vehicle. Clear instructions for off hours collection and drop off. Kind and trustworthy.
Picked up car from Queenstown reasonable price and friendly staff can check in online really easy to pick up the car and drop off and their shuttle pick up up from airport and drop off so had a really good experience with them thanks u guys
Excellent service from the shuttle pick up from the airport to the process of the collection of my rental In addition, when I returned the vehicle, process was efficient, bond refunded quickly. Overall staff were very professional and friendly. Vehicle was ready on time.
Based on analysis of 36 reviews rated 1-2 stars for Mode Rentals
“Really disappointed with the customer service from mode rentals”
“Really disappointed with the customer service from mode rentals”
“Got a stone chipped windscreen while driving a Mode Rental”
“Very disappointing with the service”
“Put simply - pay a bit more money and go somewhere else”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Mode Rentals is a car rental company based in New Zealand, providing a range of vehicles for both locals and tourists. With over 30 years of experience in the industry, the company operates five convenient locations across major cities including Auckland, Wellington, Christchurch, and Queenstown. Customers can choose from compact cars, large minibuses, and station wagons, ensuring a suitable option for various travel needs. The company offers several customer-centric services, such as unlimited kilometers, 24/7 roadside assistance, and free airport shuttles for pick-ups and drop-offs. Additionally, Mode Rentals provides cost-effective solutions for one-way trips and relocation deals, catering to flexible travelers. With a commitment to customer satisfaction, Mode Rentals is a trusted choice for individuals seeking reliable car rental services in New Zealand.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers consistently report positive experiences with Mode Rentals. Customers often highlight mode, great, service, good. A minority mention drawbacks around mode, company, then, rentals. Overall sentiment is strongly positive with an average rating of 4.0 stars across 150 reviews.
