Reasonable and straightforward for…
Reasonable and straightforward for customers.
4.5
Excellent
998 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Review summary
Mobile Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Product came as described the added…
Product came as described the added charge cable gave you a 4 star from me , a screen protector I would of give you 5 stars excellent time for delivery
Apple pencil
Great product. Super fast delivery. Would highly recommend.
Amazing company… quick easy with a good…
Amazing company… quick easy with a good price
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
mobiledirectonline.co.uk
All reviews
998 total • Write a review
Showing 901 - 910 of 994 reviews
LS
Excellent service
Excellent service, fast delivery and highly recommended
Date of experience: August 4, 2021
AM
Quick and easy
Quick and easy. Excellent product for the price.
Date of experience: August 4, 2021
MA
Great product and customer service and…
Great product and customer service and quick delivery thanks would recommend
Date of experience: August 3, 2021
cs
Loving the PS5 also the quickness of…
Loving the PS5 also the quickness of the delivery
Date of experience: August 3, 2021
KG
The phone looked brand new
The phone looked brand new, not a single scratch. Comes with charger and headphones too. Great phone.
Date of experience: August 1, 2021
Vw
Excellent quick delivery..good value
Excellent quick delivery..good value
Date of experience: July 30, 2021
D
De
US
The phone they sent me was faulty and…
The phone they sent me was faulty and communication was terrible. When I asked what I need to do because all the methods they 'advised' were not working, they simply told me to send the phone back... and then what? then they mentioned a refund or a replacement. You're selling phones to people that you know are faulty and your customer service just sucks. 0/10 do not recommend Update: It seems now that they have decided to reply to cover themselves after they were in my whatsapp making excuses, trying to get me to change my review and offer me £10 compensation or a 5% off coupon code. It would be days before I would receive a reply and I would only get this reply when I would go back to ask what the next step was, I stopped responding because it was pointless, the same way I tried when you were messaging me, trying to offer me £10 so I would change my review. You guys told me that if I had used social media to message you, you would've responded quicker.. because I'm a mind reader I'm supposed to know this?? I pointed it out that it's not stated anywhere on your website, when you click 'contact us' it takes you to an email form, your response 'Oh that's if you don't have an account with us' once again.. where does it say that? I mean.. this is a business, shouldn't you be checking emails regularly? Please! you tell me why you would send a faulty phone? I told you why I couldn't send it back over whatsapp and I guess it seems you were annoyed that I wouldn't change my review. We can keep going back and forth, I don't appreciate you trying to change from the tone you were using when you contacted me directly, the messages don't lie. I stand by what I said the first time. 0/10 would not recommend..
Date of experience: July 30, 2021
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