Easy setup value for money
Easy setup value for money
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3.8
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Highly recommended
Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.
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Only been with them 2 week but all…
Only been with them 2 week but all seems ok up 2 now
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I asked for £4 a month pack
I asked for £4 a month pack , one week has cost me £14 why?
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
mobile.asda.com
All reviews
1,000 total • Write a review
Showing 811 - 820 of 996 reviews
F
Asda faulty security checks kill its business
You failed to sell my wife and me a second SIm card because of totally unworkable ID checks and password confusions. You blocked her out of the Asda website and failed to restore her. You lost the business but I lost hours of my precious time trying to fix it all.
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MA
Excellent value for money
Excellent value for money, friendly helpful staff, and easy transfer of service
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AH
Activating Sim and bundles
The reasons I called where dealt with fast and efficient in a professional and polite way
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sb
I'm abroad and Roaming not working
I'm abroad and Roaming not working. ASDA's AI-generated FAQ is useless. Ends up saying 'call the helpdesk' ... which I can't do because, guess what? Roaming isn't working... Rubbish customer service . Thanks for suggesting I return to your horrible AI-generated FAQs page again! NOT helpful...
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PM
Some
The fact that I was not allowed to buy 2 sims was annoying and the instructions were a bit poor and I cannot get 5g working at all even though I have an iPhone 15 pro and set the 5g setting correctly!
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JD
Great customer service and help
The phone got answered really quickly and I was able to speak to a human. The guy on the other end, Mohammed, really knew his stuff and pointed me in the right direction. Well done on his customer service. Thank you. Keep up the great work and stay human !
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