First contact with Minister Law
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!

10 months ago
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail.... See more
10 months ago
Made it easy to make a claim Especially after a traumatic event
10 months ago
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, know... See more
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
Made it easy to make a claim Especially after a traumatic event
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
Mckenzie Ogley rang to discuss the circumstances of our claim. Her manner was extremely professional and helpful. This made the experience of remembering the awful incident less painful. We look forward to dealing with her as the claim progresses.
My call was handled by Brett Bulmer today who took my initial details for my Personal injury claim. He explained everything to me very clearly and made me feel at ease on the phone. Great service, thank you.
Excellent service very friendly. Samantha morrison specifically did a fantastic job with my claim.
Hanna was really helpful with my case. She explained everything in full detail. She made the process simple.
I just wanted to say a big thank you for the excellent service I received while handling my recent claim. From start to finish, the process was smooth, clear, and handled with genuine care. I really appreciated how responsive and understanding Mallory Binks was — it made a stressful situation much easier to manage. It's rare to come across someone so efficient and kind, and I’m truly grateful for her help
Minster Law (Mallory Binks) was our solicitor for our car claim when we were hit by uninsured driver. Although the process was quite slow, she was in hand throughout, chasing reports etc to try and bring a conclusion quicker. Thoroughly recommend Minster Law.
Ashley Flynn gave my Mum and I a smooth process in our claim and answered any questions we had with ease. Many thanks for our result!
It was a lovely conversation with "Caitlin" this afternoon. She is such a credit to your company.
I found the people that were working for Minster Law were very helpful and very understanding. They understood my struggles with reading and writing, and had no problems, directing me in the right direction and understanding of the documents they were sending to me when I had a problem I was able to contact them straight away and the callbacks were quite quick as well. I would recommend them to anyone
Nothing has been to much. Ann Hughes and her team have helped us through every aspect of our claim she has always been at the end of the phone when we have needed support and has helped to find different agencies to help me with my recovery. They have been understanding, helpful and insightful. I could not recommend them enough.
Spoke to Shannon H regarding our accident. Very efficient and courteous. Detailed explanation provided to us of requirements. Copies of information provided during the call provided to us correctly completed. Excellent service.
My case handler Nabeela was absolutely fantastic. From the first day I spoke to her she was not only great when it came to listening and understanding my situation. She was also great at explaining every step of the process to me so I knew what to expect along the way.
I had an RTA back in June 2023 which was not my fault. My insurance Company directed me to Minster Law to handle my case and I am so pleased that they did. Mallory Binks took on the case and I must say it was dealt with professionally. I was supported, guided through all the processes at that difficult time. All was explained to me and she kept me updated to make me feel at ease. She was always polite and understanding and I'm thankful and grateful for Minster Law for being on my side at all times even when I was upset on the phone. Thank you Mallory. OK so it took 2 years but it was a wonderful outcome, well worth waiting for. I highly recommend Minster Law, especially Mallory Binks. 💐 Wanda
The correspondence was clear, concise and accurate at all times.My attorney made every effort to ensure that the process was smooth and as speedy as possible with regular updates as standard. I can not thank her enough for her attention to detail and ensuring my case was dealt with appropriately and achieving the best outcome for me.
Donna handled all my car accident details yesterday with such patience, caring and compassion which was greatly appreciated at this stressful time. She explained everything clearly and answered all my questions and addressed all my concerns. I am very pleased with Minster Law so far, and the communications that followed. Also feel lucky to have Donna no my side.
I had an accident recently very stressful but I was lucky to speak to Lisa Warburton who was dealing with my claim. Lisa was so professional and kept me so calm in this stressful situation. She’s very empathetic was very calm and helpful. I’m so glad she called me. Thank you Lisa .
Based on analysis of 65 reviews rated 1-2 stars for Minster Law
“I don’t do reviews quite often, but after over a year of frustration, I feel I need to share my experience”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
“For something I’m paying for, the lack of communication, transparency, and urgency is completely unacceptable”
“Still waiting for a response from a car accident that happened 2 yes ago and not received payment”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
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Minster Law is a legal support firm specializing in personal injury claims, focusing on serious and catastrophic injuries, as well as bike accidents. The company provides expert legal advice and assistance, guiding clients through the complexities of their claims to achieve favorable resolutions. By offering tailored support, Minster Law aims to meet the unique needs of individuals who have experienced life-altering incidents. The target market for Minster Law includes individuals seeking specialized legal representation following accidents or injuries. The company emphasizes a client-centered approach, ensuring that clients, their families, and friends receive comprehensive guidance throughout the claims process. With a commitment to facilitating recovery and securing necessary compensation, Minster Law positions itself as a trusted partner for those navigating the challenges of personal injury law.
Minster Law receives high praise from many customers for its helpful staff and efficient claims process. Reviewers frequently highlight the professionalism and support provided by team members like Kevin Russell, Mallory Binks, and Mckenzie Ogley, who are noted for making the claims experience smoother, especially after traumatic events. Many express gratitude for the clear communication and guidance throughout their cases, contributing to positive outcomes. However, some customers report frustrations with initial delays, particularly when no case manager was assigned for extended periods. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with 88% of reviewers satisfied with their experience. Minster Law is generally regarded as a reliable choice for legal claims assistance.
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