Efficient and Informative
Informative, about the work being carried out. Including options if preferred. Efficient from arriving to completion of the job. Mike Harris Aerials gave a very reasonable quote. Especially for all the work undertaken.
4.6
Excellent
1,000 reviews
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Review summary
Mike Harris Aerial & Satellite is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent and friendly service
After my initial request for help Alma arrived 8.30 am next day. He very efficiently sorted out serious aerial/splitter problems for my bedroom tv. He gave me back my bedroom tv/pvr. An excellent and very quick and efficient service.
Service was speedy and effortless
Service was speedy and effortless. Called to make an enquiry about a TV Aerial removal at 9 in the morning, received a call around 10:30 from Alma (the engineer) to confirm time they will be at my property, and by 12 noon, work was complete. Neatly done, items taken away for disposal, and more importantly Alma was very professional and very accommodating as I was in a work meeting when he arrived. I highly recommend
Big thank you to Alma for a quick and…
Big thank you to Alma for a quick and tidy job All sorted with in 2 hours of calling.Would definitely use again and recommend to friends and family 😀
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Showing 911 - 920 of 996 reviews
sa
Do NOT USE THIS GUY .NO TV over XMas
Do NOT USE THIS GUY , Christmas Eve he was due to Install the TV at 10am , when he didn’t show the guy on phone said he’ll be here at 11am , then 3Pm , then 5 pm , only to ring at 5.30 saying stick on a big job .. Rude on phone . All arranged days before if he’d let us know I’d have used someone else .
Date of experience: December 25, 2021
S
Sean
US
Genuinely could not fault, worthy of 5 stars
Not sure where all the 1-star reviews are coming from, as we used this company today and they genuinely could not be faulted. I called them on Saturday 18th December on behalf of my elderly mum who has just come out of hospital. Returning home, she found her TV wouldn't tune to any channel. I suspected an aerial fault, and the engineers from Mike Harris Aerials turned up bang on time. The diagnosed a damaged masthead amplifier which was changed in less than half an hour, resulting in a fully working system again. The engineers could not have been more pleasant and even the call out fee was reasonable. Well deserved full five stars.
Date of experience: December 20, 2021
SG
Very happy with the service
Very happy with the service. Email response straight back to initial online request for a quote. Time and date arranged for the service engineer. Rang when they said they would in the morning to tell me an approximate time of arrival. Turned up when they said. Assessed the problem. Provided couple of options so I knew the costs involved, so even though I thought I needed an aerial, engineer suggest reconditioning the existing satellite dish and having a Freesat box, cheaper and quicker. Fixed there and then. All done within a hour. Very happy.
Date of experience: December 12, 2021
NJ
Terrible
Terrible, booked an appointment in advance, promised an engineer would text a time on the morning (they didn't). I chased it up and we were given a slot of 2pm-5pm. No one turned up or responded to messages or calls. Waste of a day off work and we travelled 90 miles to an elderly relative's house specially to get this done for Xmas.
Date of experience: December 10, 2021
cj
We were having problems with our tv…
We were having problems with our tv system mainly the aerial and mast head booster. Ryan from Mike Harris Aerials came out and found our problem and successfully fitted a new aerial and masthead booster. This has fixed our problem and given us a better picture. During the process he gave us prices for everything that had to be done. We are very happy with his work and his friendly manner.
Date of experience: November 23, 2021
E
Evelyn
US
Had an ongoing issue with my sky dish…
Had an ongoing issue with my sky dish for five weeks! Mick Harris aerials arrived inside an hour in horrendous weather. The engineer couldn’t have been more knowledgeable and organised! Job completed in no time and problem solved! Wish I’d called a whole lot sooner.
Date of experience: November 23, 2021
AC
My mother has just moved to Scotland…
My mother has just moved to Scotland and the aerial was not working. Mike Harris came same day and put up a new aerial, made sure all was working and was courteous at all times. Mum was very impressed with the service she got.
Date of experience: November 18, 2021
EG
I phoned the company this morning
I phoned the company this morning, Michael came out by early afternoon, very honest and friendly. I needed a new aerial, and everything is working better than ever before. It was pricey, but worth it.
Date of experience: November 15, 2021
MJ
Installed wall mounted tv
Engineer James Delaney arrive to quote for wall mounting a tv. On arrival he introduced himself and said what he was here to do friendly chap The quote was with my budget and I decided that I would go with them. He installed it within reasonable time frame. Very knowledgeable and used his initiative. Would recommend this company and certainly have no hesitation in recommending James Delaney. Thanks
Date of experience: November 12, 2021
EH
Three words! Professional, Knowledgeable and efficient!
Very pleased with the service we received. We had been having trouble with our tv pixilating for sometime and it was sorted out in no time at all by a profesional chap. I will have no problem about reccomendfing this company.
Date of experience: November 9, 2021
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