Me gusta rentar con car rental porque es una empresa que cumple lo que dicepor que…
Me gusta rentar con car rental por que es rápido y seguro además que te atienden muy bien te aclaran tus dudas y hay buenos descuentos

10 months ago
Servicio amable y rapido gracias una excelente atención
10 months ago
A pesar de que solicité el auto en menos de 24hrs, y no había certeza de la disponibilidad del auto que quería, llamé al centro de atención y fueron super atentos y amables.
10 months ago
Buenos precios, fácil de reservar, si necesitas hablar con una persona WhatsApp o teléfono contestan pronto.
10 months ago
ME COBRARON MAS DE LO QUE USTEDES ME INFORMARON POR CORREO AL HACER MI RESERVACION.
Me gusta rentar con car rental por que es rápido y seguro además que te atienden muy bien te aclaran tus dudas y hay buenos descuentos
Buena atención, todo bien. Tienen la modalidad de rentar sin tarjeta de credito con un deposito en tarjeta de debido, lo cual para mi es muy util.
Atención rápida en call center y cumplieron lo que ofrecieron. Sólo como Feedback, lo cual hice saber verbalmente, por e mail y luego en app. Sería muy bueno sea más claro el pago del deducible ne caso de siniestro, tanto daño a terceros, unidad arrendada y robo. Sería magnifiíco. Gracias. estoy feliz de haber cotratado con vosotros.
Buen servico. Cumplen lo que prometen en costo y servico. No page mas en el mostrador, solo lo indicado por Mexico Car rental. Gracias
Buen servicio y cautos de calida
El sistema de reservación es rápido y confiable
Hice mi reservación por medio de su chat y solo me preocupe por pagar… Nos dieron un auto de categoría mayor por no haber el de la reservación original y todo lo previamente pactado fue respetado. No hubo cobros ocultos y todo el proceso de entrega y devolución no tomó más de 15 minutos. Totalmente recomendado.
El carro no tuvo complicaciones el servició estuvo muy bien solo el transporte que te llevan al aeropuerto estaba muy lento y tienen que ir con anticipación para que no se les valla el avión
El servicio y seguimiento que me dieron cuando quedó pendiente mi renta fue excelente, te asignan la compañía y es donde puede variar un poco la atención.
Con México Car rental estuvo todo bien. Solo en la agencia de Hertz (thrifty para ser exactos) tardaron más de 1 hr en entregar el vehículo. Ya se dejó el comentario en la página de esa agencia.
Yo tengo una operadora di viajes y siempre reservo para mis clientes con ustedes hoja la que me los traten bien, yo reserve con ustedes una camioneta siena del 4 al 10 de Agosto 2023 y resulta que cuando llegue que ya no la tenían porque llegue más tarde debido a un retraso en el avión, debido a que llevaba a mi familia y sobre todo a mis nietos a mis nietos tuve que aceptar lo que me ofrecieron ahi no se esto es legal y me dieron 2 carros chicos, pero me cobraron más según la factura que me dieron 2,900 pesos más por cada carro, pero resulta que al siguiente día me cambiaron los 2 carros por la camioneta siena pero no me regresaron el dinero me dijeron que me iban a cambiar el contrato y nunca lo hicieron, por cierto le hice notar a quien le entrega la unidad que su camioneta esta peligrosa ya que la flecha de la dirección está mal, yo ya había rentado muchas veces con ustedes y nunca tuve problemas hasta hoy, esta es la aventura que pase, esta es un experiencia real no tengo necesidad de mentir y ustedes me pidieron mi opinión
El servicio a través de la vía digital y telefónica fue excelente, disiparon dudas y me ofertaron los mejores paquetes. Definitivamente cobro justo por servicio de calidad y más.
Excelente servicio y apoyo. Los precios son auténticos, a bajo costo.
EXCELENTE SERVICIO, ATENCIÓN, COSTOS DAN VALOR AGREGADO
Desde la asesoría información completa y verídica, trato amable y personalizado
Excelente servicio. Todo muy rápido, sin cobros adicionales ni tarifas escondidas. Todo lo que te ofrecen es real. He alquilado varias veces y lo volvería a hacer.
I thought a lot about writing this message because I don't like to waste my time with negative things but it is very important to write this review for two reasons. The first one, is so that people know what to expect when hiring the services of MEXICO CAR RENTAL and Keddy by Europcar and so they are not surprised by the mediocre and very unprofessional service they could receive. The second reason is for these companies to improve their services. At Easter, I hired the services of Keddy by Europcar through Mexico Car Rental (third party). They charged me for a reservation and gave me a confirmation number to just pick up the car at Keddy by Europcar on April 8 at 8:00 am at Circuito Juan Pablo II # 3107, entre Calle 31 y Calle 33 Sur, Col. Las Animas C.P. 72400, phone:222-169-7475. I called Keddy EuropCar two days before April 08th to make sure the car would be available, when I called I was answered by a woman who kept me on hold for a long time to the point that they just hung up on me, I called back and asked her not to hang up on me, that I was just calling to make sure the car would be ready for pick up. She asked me for the reservation number and she couldn't find my reservation in their system. I explained to her that I made the reservation through Mexico Car Rental and she was not able to give me any good answer, so I decided to call back the next day. I called again the next day to make sure they had my confirmation and reservation ready, they put me on hold again for a while and finally they told me to come early and they would see about the reservation. I arrived with my family, bags and everything ready for my Easter vacation thinking they would give me the car since I had already paid for the reservation, and they told me to come early for the car. Turns out that when I arrived, there was a line of frustrated and stressed people complaining about the bad service of this company. I could hear how some people who did not speak Spanish were very upset because they had been charged twice and looked very upset. In front of me a couple was waiting to pick up a car for and left very upset because they were told there were no cars available. Seeing this, I knew I was not in for anything good, so after waiting for over two hours listening to the frustrated people and me also already very frustrated it was my turn. They basically told me that there was no car available, that it was high season, and even with a reservation there is no guarantee that they would give you a car and to call Mexico Car Rental because I had not made the reservation with them, etc. I asked the manager or supervisor, and I explained my complaint and he told me the same. I had my reservation confirmed and paid, I called twice to make sure all would be good with my reservation, I was not the only person waiting for a car, we were at least 6 families affected in that window time I was there. I traveled from California for a vacation with my family, I had to cancel hotel reservations at the last minute, change airline tickets and pay extra fees for the changes I made. Not to mention all the stress, frustration, and nasty experience with these two horrible companies caused me. Their staff is unprofessional, they DO NOT care about you, your time and money. They do not respect the customers and they do not appreciate your business. I hope that what happened to me does not happen to other families and that is why I am writing this review. Look for other alternatives that give you guarantees and DO NOT use third party companies like MEXICO CAR RENTAL. They charged me for the reservation and until today six months later I did not get my money back.
Mucha claridad y atención de parte de la asesora. Siempre estuvo atenta para resolver todas las dudas y brindo la información adecuada.
Excelente servicio, vehiculos impecables y excelentes tarifas.
Excelente atención Aunque fuí atendido por WhatsApp, la verdad me sentí muy cómodo con la atención recibida, me brindaron opciones varias y se comprometieron a encontrarme más, mismas que me ofrecieron en una llamada posterior. Al final, opté rentar con esta empresa ya que los cargos son claros y no hay nada oculto. Ya al recoger el auto es otro tema porque cada empresa siempre busca que añadas más seguros, pero esto nada que ver con Mexico Car Rental, atención excelente!
Based on analysis of 58 reviews rated 1-2 stars for Mexico Car Rental
“This company has no integrity and is dishonest Scam”
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Mexico Car Rental is a car rental service based in Mexico, offering a wide range of vehicles for rent, including cars and vans. The company focuses on providing economical pricing, ensuring that all necessary insurance and taxes are included in their rates. Mexico Car Rental caters to both local and international customers seeking reliable transportation options across various destinations in Mexico. With a straightforward reservation process, customers can contact Mexico Car Rental via phone, WhatsApp, or email for inquiries and bookings. The company emphasizes accessibility, operating seven days a week and allowing online reservations 24/7. By partnering with strategic allies, Mexico Car Rental aims to deliver comprehensive service coverage at competitive prices, making it a convenient choice for travelers in need of rental vehicles.
Mexico Car Rental receives a generally positive reception from customers, with many praising the friendly and prompt service. Reviewers frequently highlight the excellent attention provided by staff, especially when making last-minute reservations, and appreciate the competitive pricing and ease of booking through various communication channels like WhatsApp. However, some customers express frustration over unexpected charges and issues with vehicle availability, noting instances where they were charged more than initially quoted or received cars that did not match their reservations. Despite these complaints, the overall sentiment remains favorable, with many recommending the service for its reliability and customer support.
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