Last reviewed over a year ago
Over a year ago
Ma dernière commande en date napas étais livré complete Il manque 1 colis Le premier c'est retrouver en relais hors il étais prévu une livraison en boutique ( aucune nouvelle a se sujet ) Deuxièmem... See more
Over a year ago
2ème commande et service toujours impeccable : produit conforme, livraison rapide et soignée
Scandaleux, Ignoble! Je suis choqué lors de ma dégustation de ma salade "prête à l'emploi" d'avoir trouver un horrible cafard, cela montre que les règles d'hygiène ne sont pas respectées ou vous voulez nous intoxiquer ! De plus j'ai une phobie des cafards et je n’achèterais ni ne consommerais des produits de vos marques et de vos filiales ! Je communiquerais cette information à mon entourage !
Based on analysis of 77 reviews rated 1-2 stars for METRO Marketplace - Votre univers pro en ligne
“J’ai fait une demande de carte Métro en ligne, comme beaucoup de professionnels”
“J ai acheté beaucoup de matériel chez Métro: installation très sommaire, il faut insister pour que les branchements e...”
“Nous avons testé l'achat d'un lave vaisselle en monophasé”
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METRO Marketplace, accessible at metro.fr, is an online platform designed to cater to the professional needs of businesses across various sectors. The company provides a comprehensive range of products and services aimed at supporting business operations, including food service, catering supplies, and retail solutions. By offering a user-friendly interface, METRO Marketplace allows businesses to browse and purchase items efficiently, ensuring that they can find the resources necessary to thrive in a competitive market. Targeting small to medium-sized enterprises as well as larger organizations, METRO Marketplace focuses on delivering high-quality products and reliable services that meet the diverse needs of professionals. With a commitment to enhancing the customer experience, the company aims to streamline procurement processes and foster business growth through its extensive product offerings and customer support.
Reviewers express significant dissatisfaction with METRO Marketplace, highlighting issues with product quality and customer service. Many customers report receiving damaged items, such as chairs and refrigerators, and experience delays or incomplete deliveries. The lack of effective customer support is a recurring complaint, with consumers describing the service as incompetent and unresponsive. While some reviewers appreciate the speed of delivery and the ease of ordering, these positives are overshadowed by the overwhelming number of negative experiences. Instances of unfulfilled orders and inadequate responses to complaints further contribute to the frustration. Overall, the sentiment is predominantly negative, with a clear recommendation to avoid this platform.
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