read the reveiws was skeptical but…
read the reveiws was skeptical but cashed put 500 no problemo ! plenty fair wins proper chuffed!
1.5
Bad
62 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Metropolitan Gaming Online has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Very low payout rates - avoid
Don't even want to leave 1 star... Awful experience playing slots I know pay out on all other sites... Seem to have them fixed so u can't win big... Don't waste your time with this company
Welched on freespins
Don't trust this gambling site, they tempt you to deposit by way of freespins, only to find there's no free spins to play! Zero stars if possible.
Not scammers
Real life experience just called them up said that I need my withdrawal to be paid on Sunday and it was in my account not even 5 minutes later, sporting odds are the same or even better than some websites.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
metgaming.comAll reviews
62 total • Write a review
Showing 21 - 30 of 58 reviews
D
Digant
US
Worst online casino site DO NOT use…
Worst online casino site DO NOT use this site if you dont want your money stuck with them, I requested withdrawal 3 days ago, still it is pending , every time I talk to customer service team, their answer is same everyday that it will be done by today, but nothing is being done. On their website it says 2 business days to process withdrawal, it's been 3 business days still no notification , nothing at all. AVOID this website at all cost, they lie on their website , I have planned my finances according to their words of 2 business days withdrawal, but do not have trust in them anymore. And just now I am reading reviews here and no wonder why rating is under 2star, WORST experience ever.
Date of experience: October 18, 2024
SE
Very poor customer service
Very poor customer service. I was charged to add money into my new account, then was unable to place a bet (presumably because I reached my limit with another company linked to this one, unbeknownst to me), then charged to remove my money and whilst the website states up to 48 business hours, I am now double that time frame and no sign of my money. I have emailed asking and have had no reply…..
Date of experience: October 17, 2024
SB
Avoid these scammers at all cost
Avoid these scammers at all cost. Customer support is an absolute joke and are no help whatsoever. Still waiting for a £10 withdrawal 8 days after withdrawing which still says pending. Couldn't care less about the money it's the principle of it and how they just wanna rip you off.
Date of experience: October 8, 2024
E
ElleBee
US
Terrible site
Terrible site. I signed up for a welcome bonus. Nothing showed up. The games just take your money....they don't even pretend to give you any games bonuses or free spins. To top it all, I tried contacting customer services which promises to answer your queries in under two minutes. I was left with no response. I waited and still nothing. No reply to be had. I decided that this site is a rip off and I won't be giving them any more of my hard earned cash. Do yourselves a favour. Don't waste your time signing up.
Date of experience: October 4, 2024
C
Caroline
US
Worst online casino I’ve ever used…
Worst online casino I’ve ever used pestered with emails to play then when you do it says ‘TAKE TIME TO THINK’ haha absolute joke and just awful when you think these online casinos watch your every move and think they have the right to know all your outgoings!!!
Date of experience: September 13, 2024
ME
Very disappointed
Went on metgaming this morning..first thing that popped up was contact customer support about uploading documents..or they would limit or even block my account….so went on live chat and no reply!!!…went back on in the evening same message popped up…with this went back on live chat for an hour and still no reply!!!!…was gonna say to them that my documents were uploaded in July!!!..until now had no problems….when was not playing got loads messages enticing you to play..and when you were playing it was messages about responsible gambling (make up your mind)..so all i can say is at least the 100s of texts and emails will stop now as I’ve disabled my account!!!!
Date of experience: September 12, 2024
JM
Very Poor
They restricted my account and asked for a payslip after being a customer for months. I only deposit around £50 a month and earn over 28k yet my account is still restricted. I sent my payslip 8 days ago and customer service keep telling me that it's 48 hours and that my payslips are being reviewed next. Absolutely won't use this company again as I cannot deposit or withdraw!
Date of experience: August 31, 2024
U
Unknown
US
I really do not understand the fuss on…
I really do not understand the fuss on the negative ratings. Yes the agents could use a little re-training. Are they a con casino? No they're not several time I've hit big wins and mega wins from 40p stake in slingo money train. And it paid out over x2899 the stake I was shocked. Saturday I placed a withdrawal for £500 first was declined not sure why. However the 2nd attempt was placed Sunday and hit my PayPal account today. People who claim bonuses are not added must be doing something wrong because every time I go to chat when my bonus has not been credited they credit it for me, make sure you speak to them first before using and money deposited otherwise they can't credit the bonus.
Date of experience: August 26, 2024
K
Karl
US
Just do not join this casino cannot…
Just do not join this casino cannot understand how it still as a gaming license .It is run by AG one of the worse companies known to fix all the online casinos they run own The names they flash up as winners are all fake but still they hold onto they UK gaming license not sure how just read the rest of the reviews on trustpilot need I say more they are a embarrassment to the gaming and casino industry Theres better honest online casinos out there But just don't pick this one or any other where AG are involved
Date of experience: August 26, 2024
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