Review summary

Metropolitan Gaming Online has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

read the reveiws was skeptical but…

read the reveiws was skeptical but cashed put 500 no problemo ! plenty fair wins proper chuffed!

Very low payout rates - avoid

Don't even want to leave 1 star... Awful experience playing slots I know pay out on all other sites... Seem to have them fixed so u can't win big... Don't waste your time with this company

Welched on freespins

Don't trust this gambling site, they tempt you to deposit by way of freespins, only to find there's no free spins to play! Zero stars if possible.

Not scammers

Real life experience just called them up said that I need my withdrawal to be paid on Sunday and it was in my account not even 5 minutes later, sporting odds are the same or even better than some websites.

Company details

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All reviews

62 total • Write a review

Showing 31 - 40 of 58 reviews
DD
1 out of 5 stars

Wow horrifying customer service ...

Wow horrifying customer service and rude chat agents that cut you off for asking questions they can't be bothered to answer. My advice gave with a company that isn't employing rude people absolutely shocking

Date of experience: July 27, 2024

LP
1 out of 5 stars

Bonus not honoured can't withdraw

Joined up using offer deposited cash didn't get the bonus now can't seem to get the withdrawal of my money approved! Absolute scam AVOID

Date of experience: July 16, 2024

LS
1 out of 5 stars

Absolutely shocking

Absolutely shocking! lots of promotions with codes to use for 'free' spins when depositing. No promotions honoured and when you contact them they say that as you have already used the money to play games - the promotion is 'used' - how is that possible when you have not received 'free' spins and used your own money!- DISGRACEFUL and DISHONEST

Date of experience: June 9, 2024

G
5 out of 5 stars

I really can't understand all these…

I really can't understand all these negative reviews. I joined the casino last night. Won 1000 and cashed out and it hit my bank today. I love slingo and their slingos pay out way better than some of the higher end casinos.. love this site and the customer service is great so helpful

Date of experience: May 19, 2024

N
1 out of 5 stars

Total rip off

I thought sites like this had died a death years ago. They don't tell you that you have to turn over more than £500 to withdraw your initial £10. Absolute con. Do not deposit money on this site under any circumstances.

Date of experience: May 18, 2024

M
1 out of 5 stars

No cashout option

Decided to have a football bet but no cashout option was ever offered so i will be closing my account

Date of experience: May 17, 2024

c
1 out of 5 stars

Pretty much impossible to get on any…

Pretty much impossible to get on any bonus boards on here. No fair chances are given as it just eats ur money completely. Joining up bonus is an absolute CON aswel you have to ask daily for your 100 spins for 5days they're not added unless you ask for them!

Date of experience: May 16, 2024

GM
1 out of 5 stars

Metropolitan Gaming Online

Requested a withdrawal. Advised 2-6 days. Also withdrawals not processed on a weekend. Any reputable sites you request a withdrawal and it's processed and back in your bank within hours sometime minutes. Not this bunch. Advice is steer clear.

Date of experience: May 10, 2024

JS
1 out of 5 stars

Blatant scam never seen anything like it

Blatant scam never seen anything like it

Date of experience: April 19, 2024

Yf
1 out of 5 stars

Was not promised the 100 freespins for…

Was not promised the 100 freespins for 5 consecutive days! After online chat support they agreed to give me £10 credit or 100 free spins but I must ask for it each day!! Don't bother with this site, it's NOT WORTH IT!!!

Date of experience: March 31, 2024

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