9 months ago
Sally who I spoke to was very friendly , listened & made me feel at ease. Thank you
9 months ago
Very helpful practitioner who listened and understood my needs. The only criticism is that I had wait 4 weeks to get an appointment.
9 months ago
The lady I spoke to was very professional and understood my recent absence from work ,she was very easy to talk to and reassuring. We spoke in depth about my illness and how Im coping. I was ready to... See more
9 months ago
Took time and really listened to me,
The young man I saw was very good informing me of what he was going to do however my last app before this young man was supposed send me an email about my bad hearing for the doctor I have received nothing
Not great service, told different things from different people. When I did finally get an appointment, I was told I had too many issues for the appointment and needed to rebook. It wasa very long process.
It nice for a change to no that someone was actually listening, rather than telling me how I am feeling.
The clinician was lovely but didn't seem to have any understanding of neuro diversity so her initial report was full of errors and misleading information. This was eventually resolved following my comments in response to the report.
Very well organised, clean and friendly. Unfortunately I was kept waiting for quite a while after my appointment time before I was taken in for my scan.
The lady was caring respectful and polite, very professional, and considerate.
Dr Tigre listened very carefully.
"Excellent experience with Dr. Nadia Masood .She listened attentively, understood my concerns, and provided great support.
Could do with a bit of help getting a second opinion or getting appointments with hospital
The doctor was very relaxed and caring, therefore I felt relaxed. He didn't judge me and understood my condition and concerns. Wish there was more doctors like him.
My email correspondence sat in the mailbox for a week at a time before I got a response. Then again it was the call centre telephone number and collective mailbox each time spoke with different member of staff No direct contact number or email. This caused unnecessary anxiety and stress when dealing with case.
Was very helpful about my situation and explained things well.was very happy how it went.
objective, professional conversation, very nice and helpful nurse,
On time and clear
To be fair I have had 1 telephone consultation with Medigold,and i had my operation September13th ,I have a follow up in August..
Show of Empathy, care and support. Effective communication. Promptness. Showing concerns about one's general wellbeing
All very well conducted assessment covered all pertinent issues with courtesy and care
My experience with Medigold very good under the circumstances, my Dr was understanding, patient, listened to me and gave me reassurance. I felt calm and able to discuss my issues with confidence.
Did arrive a little late the directions where not very clear. But the consultant was excellent we did get through all her questions and more hopefully Read my review which in my opinion was excellent for both me and my employer BT Hopefully we can work something out in the future and get me back to work with the recommendations that the report said
Your member of staff was very understanding, more than I can say about the company I work for.
Based on analysis of 80 reviews rated 1-2 stars for Medigold Health
“Not great service, told different things from different people”
“definitely in need of improvements not even as simple as make a call as mostly done by email which takes time to get...”
“Was referred by my line manager for reasonable adjustments regarding some changes to my role at work”
“Not a good experience, I had to chase for an appointment then waited over a week after I made contact, then another w...”
“Poor communication over expectation of it needing to be my manager putting in for a review, despite them telling me i...”
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Medigold Health is a premier occupational health service provider based in the UK, catering to the diverse needs of businesses across the nation. The company specializes in a comprehensive array of services aimed at enhancing employee health and wellbeing, including absence management, employee occupational health assessments, alcohol and drug screening, and a suite of other health and wellbeing support services. Leveraging cutting-edge technology and bespoke solutions, Medigold Health is dedicated to maintaining a healthy workforce for its clients. The clientele of Medigold Health spans from major blue-chip companies to small businesses with fewer than 250 employees, across all sectors. This wide-ranging target market underscores the company's capacity to tailor its occupational health programs to meet the specific needs of each client, ensuring a safer, healthier, and more productive workplace. Medigold Health's team of highly qualified and experienced occupational health professionals positions the company as a leading provider in the UK's occupational health sector, committed to the wellbeing of employees nationwide.
Medigold Health receives a generally positive reception from its customers, with many praising the professionalism and attentiveness of the staff. Reviewers frequently highlight how clinicians listen carefully and provide compassionate support, making patients feel at ease during consultations. The service is described as prompt and organized, contributing to a reassuring experience for many. However, a notable concern among consumers is the lengthy wait times for appointments, with some reporting waits of up to four weeks. Additionally, there are criticisms regarding the company's handling of health-related issues and employer interactions. Despite these drawbacks, the overall sentiment remains favorable, reflecting a strong commitment to patient care and support.
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