Many thanks
Many thanks

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
Many thanks
Prompt delivery and a good product
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was outstanding with regular updates.
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
Ordered XL wrist sprain brace for my husband’s recently injured wrist. Delivery was almost immediate. Item was exactly as described. It is the same make as was issued by the hospital, however my husband likes this one better. It sits slightly higher and he feels a little better supported. Straps appear to be a little wider which helps.
We got what we needed,just off the photo and we didn’t have to wait above a few days for it
Good Service
we have been struggling to find underwear my husband after the company white rose shut he has been used to wearing pants but he has tried your boxers and he says they are very comfortable and we will be ordering more
Aircast cryo cooler with knee and ankle cuffs. Excellent product-straightforward instructions, easy to set up and use. It’s been really helpful with swelling in my knee and ankle after skiing accident . The swelling was a real problem. Wish I had got this sooner
Fast delivery. I really needed the item and it helped me greatly.
Same sling in local chemist £4 cheaper. Very flimsy sling
easy to order, quick delivery. not complicated
Lovely item just what my Aunt required after a hospital admission for a broken hip repair.
Reasonable prices quick delivery . Shopped a few times on this site never had any problems.
The ordering procedure was straight forward and the delivery was as promised
Well priced and a timely delivery for a very similar model which was on loan to me - which I dropped and broke - fitted into the original case, so looks much the same. (I have informed the owner of my misfortune)!
Good service. Value for money
Recommended for use following a metacarpal break by my medical team as, along with a hand splint, the elasticated cotton finger splint provides excellent support. Great product. I have narrow fingers (size J/K ring measurement) so the extra small size splint fits perfectly.
process of ordering was easy being able to speak to a human being which was delightful, instead of having to navigate some malfunctioning website which happens all too often advice given was correct so items were a good fit from the start excellent quality items and not that expensive which is good one thing for sure i will be back!
Quick service, but first pair where far too Small so had to reorder. They do there job when fitted.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.