The piece of equipment was delivered…
The piece of equipment was delivered quickly and as planned.

9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
The piece of equipment was delivered quickly and as planned.
Quality product and fast delivery.
Item not delivered. Company informed but no response
Very quick delivery, toilet frame solved our problem, other types wouldn't fit within the confines of a small cloakroom, so pleased we ordered a second one for the ensuite shower room which has a corner toilet.
It works ok, one said it was for the boot but the hole is no where near big enough to go over the boot, the one for the cast was fine, I had to cut off top bit and put an elastic band round it
The item I ordered leaked the first time it was used, so phoned MedicalSupplies, but I was told because it was a boot there wasn’t anything they could do! This product is made by Limbo, who I also phoned & they if I’d ordered through them would have sent a new one out to me, as the odd product can have a fault.
Much smaller than stated on web site but charged £4 to return! Misleading advertising! The reply to my review suggests that I didn't read the description properly! But their web site description says that the size I ordered was suitable for waist size 128-139cm but the item sent measured only 115cm and was not even suitable for my 116cm waist! and yet that's my fault apparently!!
Accurate information on their website as size was an issue. Good price.
All was good
Great product, great price. Kept informed about the delivery. Thanks
Timely delivery,excellent product
That was so good and realistic
The whole experience from purchase to delivery was smooth and prompt. Thank you.
Delivered as promised
The item arrived quickly and was in perfect condition. It was exactly as described on the website. I realise how there could be a size issue for some people, but fortunately for me, I purposely chose the larger size in case the product was smaller than expected. Excellent support for my back as and when needed.
Clear product description. Kept informed throughout purchase and delivery process. Great product
Excellent quick delivery & back support belt is really helping
The arm cover is a well needed item for anyone who can’t get the arm and wrist area dry. No leaking and would def use u again
Excellent product arrived quickly thank you
Great machine to ease swelling and pain for my recent ACL/Meniscus surgery. Keeps water cold for hours. Easy set up. A little noisy but you get used to it.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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