Maxen Power Reviews

Maxen was very helpful and helped me out quick and easy gave me simple solutions and was all in all great, thank you to them. 52121067835

I contacted Maxen Power and spoke to Lawrence regarding an issue I had from another supplier trying to get our business. Lawrence was very helpful and professional and reassured us about the the problem we had.

Event it’s the best . Always helpful

Maxen power have great customer service and prices

Isabel's Brasserie

Great job and great service always they are look after customers

The Customer Services guy who deals with the Account is a credit to the Organisation. Always helpful and understanding, and his comms. performance is excellent, which is so important, these days.

excelent service.

coming good

⭐ 1 Star – Billing for electricity that physically did not exist I took over a commercial premises on 17 November 2025. When I moved in, Maxen Power had physically removed the electricity meter due to the previous tenant. There was no power, no meter and no way to use electricity. Despite this, Maxen issued me: • A bill from 17 Nov – 1 Dec (which I paid under protest) • A second, larger bill for December — even though the meter was still not installed The meter was only installed on 5 January 2026, and on that same day I switched to EDF. Maxen then objected to my supplier transfer unless I paid the December bill for a period when there was no supply and no meter. This has caused serious disruption to my business and is now being escalated to Ofgem and the Energy Ombudsman. I am also extremely uncomfortable with the way Maxen encourages customers to leave Trustpilot reviews when they feel they’ve been “helped” — something I personally experienced during this dispute. It’s a bully boy tactic to boost their trustpilot reviews. That’s how I describe there actions as soon as you have a disagreement. No company should be billing for energy that could not physically be used, or blocking customers from switching supplier to force payment of a disputed invoice. Proceed with caution. — David Woodburn

Jks beauty I’m fully satisfied 😊

They’ve been great and fair priced

They are all ways ready to help me with anything,thanks to Maxenpouer

I spoke to ZOYA - she was really well spoken, polite and well mannered and maintained professionalism at all times and remained calm as I had concerns about my bills. Zoya was able to handle the situation and resolved with best outcomes. Thank you - from My Bengal

Very happy with the service to date

it is shocking that 89 reviews in a day and all of them 5 star 5 days before. similar to 56 reviews 5 star in a day in a december when we call Maxen power they always busy and never solve the problems straight away, always some one will call back which never happened. The team even does not have time to get back to customers via emails. ridiculous customer service but still get 5 star.. wow!! impressive!!!

The worst utility company. After moving into a property that had no meters Maxen Power had these installed on the 16th December. The electric was turned off at the DB instantly as the building is unoccupied and the gas engineer has not attended yet to connect the gas so it is impossible for any gas to have been used. I have just received a bill for December for £609.49 including the whole month of Decembers standing charge (31 days) when the meters were only installed for 16 days at £2 per day plus ridiculous gas and electric usage even though proof was sent of both meters showing they had not been used. After calling this morning they confirmed the bills were wrong but only because I questioned them. They then sent a new bill out for £175 still with 31days standing charge for each meter. This is after having to pay £4k deposit as the previous tenant left in arrears and £450 for each meter install. Stay clear of this company and ignore the fake reviews.

Very good company and service

My account manager was good thank you

Do not trust this company and all these reviews are fake . this company must be banned.