Great assistance from Aklima in the…
Great assistance from Aklima in the accounts department. I would highly recommend.
10 months ago
I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in... See more
Great assistance from Aklima in the accounts department. I would highly recommend.
Edward was fantastic in responding to queries and requests once we had signed the tenancy agreement. He was always very thorough and efficient and we really appreciated his support during our move.
William and Victry were very professional and helpful. We have enjoyed a very good relationship with Marsh & Parsons Letting Agents since 2014 and highly recommend the company and the employees!
Giles was a fantastic property manager going out of his way to ensure a problem with the boiler was quickly resolved. He has an efficient and warm communication manner and was very helpful in getting the problem solved in a timely way. Serena
Elisabeth has solved all of our problems to a high satisfaction for us and the landlord. Everything was answered and solved in a short time. We are very happy.
Elisabeth Ppasa has been my property manager for a while and previous to her I had a couple of others. She is by far the best one, very professional and courteous and friendly and always replies on time and always is there to lend a hand when I need help with something. I really hope that she remains as my property manager for as long as possible.
Speed of response providing exactly what I needed
I found the service very efficient and the staff particularly friendly, especially Daniel Leung, whom I found particularly helpful to me.
The team is highly professional and always keep the Customer Service standards high in replying to inquiries
Tatiana was very helpful throughout the process of the Tenancy change of occupation and was always willing to help.
Professional, timely, detailed service.
Geena Bhogal replied all my emails really quick with good answers to my questions
Excellent service. Our property manager (Elisabeth) is always very attentive to all our requests and professional.
Victry Simbo replied quickly and professionally to my request.
I have been with Marsh and Parsons for many many years and they have been taking care of my property very well. My latest office Weronika Lajborek has been exemplary in carrying out her duties keeping me up to date, advising on matters to guide me to be a good landlord and finding the best solutions to solving problems. Thank you Marsh and Parsons. Good staff with good leadership make good companies.
Giles was very helpful with all our questions and helped things move progressively
Giles handled the process expertly, offering help, support and guidance throughout! Thank you to the team at M&P!
Very attentive and responsive experience with Edward at M&P - helped keep a potentially stressful move on track and did everything he could to make the process as straightforward as possible.
Very patience and professional
Edward Summers was brilliant from start to finish. Very thorough, approachable and diligent. Thank you!
Based on analysis of 33 reviews rated 1-2 stars for Marsh & Parsons Estate Agents
“I went specifically to see a flat in W3 last Saturday because of the garden”
“The communication from this company varies from laidback to the point of ignorance, through lacklustre, to downright...”
“I sent the contrasting photos to the agent but no response”
“Goods were delivered and despite chasing for for payment by email and telephone, no courtesy of a reply was received...”
“Tenants are left to manage their own follow-ups and re-explain issues to new staff, resulting in repeated miscommunic...”
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Marsh & Parsons Estate Agents is a leading property services provider based in London, specializing in residential sales, lettings, and property management. Established in 1856, the company has built a strong reputation for its expertise in the London real estate market. Marsh & Parsons offers a comprehensive range of services tailored to meet the needs of homeowners, investors, and tenants, ensuring a seamless experience throughout the property transaction process. The company's target customers include individuals looking to buy or rent residential properties, as well as landlords seeking professional management services for their investment properties. With multiple branches across various London neighborhoods, Marsh & Parsons is well-positioned to assist clients with local market knowledge and personalized service. Their commitment to customer satisfaction and extensive industry experience makes them a trusted choice for property-related needs in the capital.
Marsh & Parsons Estate Agents generally receives positive feedback, with many reviewers praising the helpfulness and professionalism of their staff. Customers frequently highlight the quick response times and efficient service, noting that agents like Angelo Mulholland and Roksana provide outstanding support throughout the buying, selling, or renting process. However, some consumers express frustration regarding the property selection, mentioning that agents often present options outside their specified budgets or preferences. Despite these criticisms, the overall sentiment remains favorable, with many people recommending Marsh & Parsons for their attentive service and effective property management. Overall, the company is viewed positively, though there are areas for improvement in aligning property offerings with client needs.
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