Review summary

Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Edmund was a big help in assisting me…

Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.

I
It was a bit of a struggle to get…

It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.

My guy Edmund was very pleasant to…

My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store

I want to highlight the excellent…

I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!

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All reviews

235 total • Write a review

Showing 211 - 220 of 231 reviews
ZA
5 out of 5 stars

Would like to say I'm impressed with…

Would like to say I'm impressed with lyca customer service my query was resolved within minutes I would like to thank one particular agent who was extremely helpful and solved my issue as promptly. Id number:38576 name was Harvey

Date of experience: August 21, 2020

A

Ali

US

5 out of 5 stars

Muthukumar was very helpful and…

Muthukumar was very helpful and resolved all my issues

Date of experience: August 19, 2020

H
5 out of 5 stars

Aiyappan Customer Service Call

Amazing feedback for an issue i had with my tarrif for my Lycamobile.

Date of experience: August 19, 2020

lE
5 out of 5 stars

Le service à été très rapide et la…

Le service à été très rapide et la conseillère oubeychoeest aussi sympa merci pour touts

Date of experience: August 18, 2020

m
5 out of 5 stars

I wanted to change the voice language

I wanted to change the voice language on my SIM card to English but I couldnt because I dont understand Norwegian. I used this chat service, and Gia changed the language for me in a matter of minutes. Thanks again Gia for the efficient suuport.

Date of experience: August 15, 2020

MH
5 out of 5 stars

fast service with a professional…

fast service with a professional expertise; including a gentle approach and respect for the online customer. Thank you Gia

Date of experience: August 10, 2020

GB
5 out of 5 stars

Marianne Sherlotte var veldig hjelpsom…

Marianne Sherlotte var veldig hjelpsom hvordan å bruke SIM-kortet mitt. Tusen takk!

Date of experience: August 8, 2020

AY
5 out of 5 stars

Guru

Guru, very helpful and resolved my issue instantly. Great service I am very satisfied

Date of experience: August 8, 2020

ON
5 out of 5 stars

Muthu kumar very helpful and the person…

Muthu kumar very helpful and the person and company

Date of experience: August 8, 2020

SR
5 out of 5 stars

Very helpful customer service from…

Very helpful customer service from Fidel (38755) thank you

Date of experience: August 7, 2020

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